Review Time
My first contact was with Carl who provided a quote, I then called for some technical information before deciding which option would be best. Shaun & Ryan came out to do a survey and confirm best formation of panels and location for battery/ inverter and installation date confirmed. Shaun Ryan & Nick completed the installation they all arrived on time and were polite & courteous. The handover pack took about 3 weeks to arrive with the MCN and advised the DNO number would follow. Overall a pleasant experience would recommend ECH Group Ltd
Everything went very smoothly - from the initial quote to Carl's helpful advice. The quote was less than the equivalent from the council sponsored "Solar Together" scheme. I prefer to deal with a local company anyhow.The girls in the office dealt with everything promptly and the whole system was installed in a matter of a few weeks.The system is working well - just need some more sunshine now! :-)
From the first email contact all staff were very helpful with possible changes to the installation costed. Four other quotes later and I decided to choose ECH Ltd. Installation was just over a week later with the panels fitted very quickly despite them having to fetch the equipment. The electrician explained the equipment with all complete late afternoon. Very happy to recommend this company/
ECH arranged the installation of my solar panels in November 2023. I had obtained other estimates before deciding to offer the contract to ECH. I found them easy to deal with and they were able to answer all my questions about the installation, etc. I thought they were open and honest in explaining the benefits of solar panels, the likely electricity generation, and the optimum number required for my property and needs. There was no 'hard sell' and I was confident that they were recommending what was right for me.The installation was over two days. The fitters worked quickly and the panes were in place by the end of the first morning and they left Aaron, the electrician, to complete the connection and all the associated electrical work. He explained everything to me before he left. All three guys were polite and friendly. They cleared up as they went along.The solar panels are working and generating electricity even on a cloudy day. The real benefits lie in the months ahead when the sun shines!So, in summary. Dealing with ECH was a good experience and I would have no hesitation in recommending them. Alan
We had been thinking about installing solar panels for several years, and then one of my friends told me he had just had panels and a battery installed by ECH. When he told me how straightforward the experience was, how helpful the team were and how reasonable the financial investment was, we contacted ECH ourselves. The advice we received in advance, without any sales pressure at all, and the reasonable quote persuaded us to go ahead. The process from there onwards was indeed very straightforward. We had more helpful advice during the on site survey, and installation day itself brought very little disruption. By the end of the day we had a fully-functioning system, which has already saved us money - despite the time of year!We're glad we have finally installed the panels and battery and glad that we went with ECH.Paul G
Great service from start to finish; advice, planning, survey, installation - highly recommended; my 15 panel + 5.2kwh battery was installed 2 weeks ago and I have to give full thumbs up; only little draw back: I am addicted to the app and monitor the system way to often - I hope this will settle to once a day; all members of the team were knowledgeable, friendly and even if I repeat myself I can highly recommend ECH
A local friend recommended ECH after they had a positive experience with the company. Like our friends, we found Carl and the team very helpful and patient on the phone as we asked many questions over multiple phone calls. I didn't feel pressured to make a decision which was nice. The only reason I haven't given 5 stars is that the online survey which provided an aerial view of where the panels could be fitted didn't prove particularly accurate. When the two installation men turned up on the day to fit the panels, they performed some measurements of the roof and told me the panels wouldn't fit on the front of the house (due to a combination of velux windows and our neighbours house). To be fair to the installation men they suggested an alternative set-up as it turned out we could get additional panels on a different roof. This worked out pretty well but I was working from home and had to make quick decisions on the day which I was hoping to avoid via all the questions ahead of time. I should point out that our house has an unusual set-up of various facing rooves, and so I don't think our installation was very standard. I do wonder, however, if the onsite survey could be a bit more thorough with roof measurements performed so that it's crystal clear where the panels will fit when it comes to the install. Having said that, I would recommend ECH to others. Their post-install advice and speed of providing documentation was also very good.
ECH advised on the type and capacity of solar storage battery to suit our system and carried out its installation. Their advice and guidance was most helpful and the installation was completed on the promised date. Their installer helped decide the best location for the battery and carried out a first class job, leaving the site clean and tidy. The system has performed faultlessly for the past year.Follow up has been good and included a firmware update for no charge.I can thoroughly recommend this company.
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ECH Group Ltd is a Solar Panel Installation Company with specialist knowledge on the design and installation of Solar Panels, Batteries, both on Roof, In Roof, Ground Mounted
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