Review Time
ECH installed a solar panel array + battery at my house. The initial quotation process was excellent, with David in particular being outstanding in his technical knowledge and willingness to have a long, thorough discussion with me to decide on the optimum system for me (which is somewhat unconventional, in having panels on my NE as well as SW-facing roof sections). The survey team was also excellent, with a practical, no-faffing about attitude. Supply-chain issues caused several delays in installation, but this was not unexpected, ECH kept me reasonably well informed, and, when we were hit by a substantial battery price rise, David worked with me very well to find an acceptable solution. Although we had some glitches connecting over the phone, ECH responded well to emails, so communication overall was fine. Installation was done on the date scheduled, was very efficient and well organised. Most importantly, the system has subsequently worked flawlessly, has exceeded my hopes with respect to power generation, and I am super-happy with it.
We had several quotes for the work - panels and battery - which were similar in cost but all with different combinations of equipment. ECH seemed to suggest the most apt and efficient system so we went with their quote. We had to wait a couple of months as they're very busy but they came on the date planned and fitted the system which is up and running with no apparent problems. The installation is very neat and tidy and all rubbish cleared. We're very pleased and looking forward to many years of savings.
Good communications - there was delay due to global shipping and ECH kept me up to date. Install went smoothly and guys were willing to go extra mile. Advice and guidance from Dave and the team spot on.Certificates etc sent in timely manner and competitive quote - what's not to like! Can't comment regarding ongoing support as nothing gone wrong yet.
Quotation, installation and commissioning all went very smoothly and the technical support from Phill Keeler was excellent throughout.Unprecedented demand for solar at this time lead to lengthy delays with MCS paperwork and warranty documentation, but Kiera Bird progressed everything perfectly.Very satisfied with the installation and glad I went with a larger battery storage unit as this really offset costs during winter.
Ech are the people to buy Solar from. They are clearly very knowledgeable in the field and have an excellent team behind them both from a management perspective, as well the office support teams. I experienced the field team today and they were amazing. All very hard working and down to earth guys. Ryan and his colleague did a great job re the roofing works and Aaron and Gary the Electricians we’re brilliant in every aspect. They worked late and ensured everything was to my satisfaction and even set up the app account etc. They were very competitive price wise and the communications via email and phone was excellent. Well done and keep up the hard work.
Our second installation an upgrade on panels and battery, the team turned up on time and completed the job within the day, left all neat and tidy with a clear comprehensive handover. ECH are a delight to deal with and i have no hesitation in recommending them to anyone. The cost seems very competitive compared to the ads that FB floods me with as well.
ECH were suggested by a collegue, on doing some research they still came out top. Pre installation wasa bit difficult due to volume of work. Went they startedthe installation they we excellent, sorted all the small niggly issues which were not there fault and the after service has been great
I initially looked into ECH Group in the Autumn and they’ve been so busy the earliest install date was January. I had another look into their reviews shortly before paying the deposit and I was a little concerned about a few recent bad reviews. So I e-mailed them asking for a call to discuss and Carl explained all the issues raised and I was happy with the explanations. I then paid the deposit and since then it’s been great.We have had excellent communication throughout with ECH, my e-mails were responded to in good time and they called me back when requested. We had 14 panels and a 5.2kw battery fitted delivered a couple of days before install and I am very impressed with both the install and the workmanship. The engineers that installed the kit were very knowledgeable and always respectful of our house. Overall I’d definitely recommend ECH Group to anyone who is interested in having a Solar kit installed.
Note: Usually feedbacks are provided when we are unhappy or extremely happy with the service received at given point of time. But to provide honest feedback without any personally biased view I am providing a delayed feedback. This is to also ensure consistency in services received over a period.I contacted ECH group in the month of December 2021 for getting quotes for installation of solar panels with battery along with other similar service providers. Positive oint duting cycle was their promptness in providing transparent, competitive and flexible quotes based on your need. Sometimes I received revised quotes in few minutes from Carl Hughes. I didn't find any negatives during sales cycle. Procurement cycle was long due to supply chain issues which ECH didn't have any control (Large global companies e.g Tesla, Ford were also struggling 😀). However ECH team were professional and tried their best specifically Lucy who kept me informed and prioritised my installation. Installation was smooth and above expectation.Special call out for Nick, the electrician who went above and beyond to connect my zappi CT clamp to the solar system. Finally the system is running without any issues since last 6 months and reducing my grid dependence on every day.I would have given 4.5/5 but giving 5/5 as ECH team were going above n beyond for managing things which are not in their control. I have already given their reference to my friends and colleagues. Highly recommended installer for solar panels n battery. I have installed 16X405W LG panel with 9.5 KWH givenergy system
Ordering my Solar Panels through ECH couldn't have been anymore straightforward and I wouldn't look anywhere else for any of my future needs. Service was fantastic from start to finish with simple quoting, set-up reviewed and assessed really quickly and installation organised in advance and all completed to plan.
Claim your business profile now and gain access to all features and respond to customer reviews.
ECH Group Ltd is a Solar Panel Installation Company with specialist knowledge on the design and installation of Solar Panels, Batteries, both on Roof, In Roof, Ground Mounted
disposablevapez.com
garagebuddy.com
htrader.hmarkets.com
phyziofit.co.uk
edukinetics.com
getwalldrop.com
cscomps.gg
harveynorman.co.uk
le-parmentier.com
chansino.com
