Review Time
EC Markets has completely failed in handling my withdrawal in a professional or transparent manner.
My withdrawal has now been held for over 15 days, despite the fact that I completed KYC verification, submitted all required documents, and fully cooperated with their team. Instead of resolving the issue, EC Markets keeps sending copy-paste responses about “investigation” and “liquidity provider review” with absolutely no real update, no accountability, and no confirmed release date.
This is not how a serious or trustworthy broker operates. Holding a client’s funds for weeks while hiding behind vague explanations is a massive red flag. It feels like they are deliberately delaying withdrawals rather than genuinely resolving the issue.
Customer support is ineffective and avoids giving straight answers. For a company that markets itself as a big, reliable broker, this behavior is extremely concerning and damages their credibility.
Based on my experience, I strongly warn other traders:
Be very careful with EC Markets. Getting your money out may become a nightmare.
If this is how they treat verified clients, it seriously raises questions about their integrity and business practices.
I make handsome amount of profit, they block my account, they are even doesn't returning my initial deposit, fully scam broker don't invest here please. They block my both accounts and website login as well no response on chat, no manager, no email response, fully scam scam scam.
I had an account with the company and faced significant slippage and slow execution times. I hope they can improve their platform's technical aspects, such as ensuring smoother execution and reducing slippage. I also received multiple calls from their staff, but my overall experience was quite poor.
I was assured that I would earn $30 per standard lot on a specific trading pair, along with a markup, and I was told this was feasible. However, after signing up and beginning to trade, I found that this information was incorrect and misleading, used merely to lure clients without providing the promised support or permissions.
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