Review Time
worst experience they came up with new bills today asking to pay per class amount on weekends the agent which on boarded me has mentioned all this will be included in the payment of 7.5k Lumsum package now i need to pay additional 200 aed , please make sure everything before signup with them , its litterly made me upset and the customer care dont help at all
worst experience they came up with new bills today asking to pay per class amount on weekends the agent which on boarded me has mentioned all this will be included in the payment of 7.5k Lumsum package now i need to pay additional 200 aed , please make sure everything before signup with them , its litterly made me upset and the customer care dont help at all
Particularly facing issues in app due to which I was unable to schedule highway classes . I called customer care and asked the scheduling team to book on behalf of me. I asked them on weekdays to book evening classes which they mistakenly book for morning ones. A working person who already told them that I will reach Al nada Dubai after 8pm why would I book for morning classes .And now they denying their mistake ,no proof of audio where I can review, also have to pay the charges which is not acceptable , until unless I don’t pay charges I can’t book classes. In order to hear the audio I have to travel jebel ali,which in turn will cost money and time. What kind of service and justice is this.
Particularly facing issues in app due to which I was unable to schedule highway classes . I called customer care and asked the scheduling team to book on behalf of me. I asked them on weekdays to book evening classes which they mistakenly book for morning ones. A working person who already told them that I will reach Al nada Dubai after 8pm why would I book for morning classes .And now they denying their mistake ,no proof of audio where I can review, also have to pay the charges which is not acceptable , until unless I don’t pay charges I can’t book classes. In order to hear the audio I have to travel jebel ali,which in turn will cost money and time. What kind of service and justice is this.
Extremely bad customer service. The people on phone promises something else and when you go to head office it’s a completely different story. People talk rudely when you ask for clarification and no respect for anyone. They are just here to make money and nothing else.
Extremely bad customer service. The people on phone promises something else and when you go to head office it’s a completely different story. People talk rudely when you ask for clarification and no respect for anyone. They are just here to make money and nothing else.
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