ecodrive.ae

2
2 Based on 258 reviews

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Average Rating

2

/
5

258 Reviews

5 Star
24%
4 Star
2%
3 Star
0%
2 Star
3%
1 Star
71%

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Suzanne Johnson
I got my driving license with ECO…

I got my driving license with ECO driving school within 45 days. Everyone I came in contact with was great. Special Thank you to Hassan Nasser, Salem, Waleed the VIP co-ordinator and Ansari Imran you guys are amazing. And to my wonderful instructor Hamid Khan I can not thank you enough. You understood my weak areas and made them perfect. I was afraid of RTA guys but you made me strong you told me to stay calm and focus on the road and the road signs today I did just that and it worked.Thank you so much everyone.

5
Date of experience: Jan 20, 2025
Charly Hughes
I got my driving license with ECO…

I got my driving license with ECO driving school within 45 days. Everyone I came in contact with was great. Special Thank you to Hassan Nasser, Salem, Waleed the VIP co-ordinator and Ansari Imran you guys are amazing. And to my wonderful instructor Hamid Khan I can not thank you enough. You understood my weak areas and made them perfect. I was afraid of RTA guys but you made me strong you told me to stay calm and focus on the road and the road signs today I did just that and it worked.Thank you so much everyone.

5
Date of experience: Jan 20, 2025
Kelly Coleman
Customer Service is worst!!

Customer Service is worst!!! They are not able to help you with your concerns! I have asked the agent to raise a complaint and I was told they will call me in 24hrs time. I called and telling me the complaint was resolved!Worst Customer Service!!!

1
Date of experience: Jan 17, 2025
Saul Rogers
Customer Service is worst!!

Customer Service is worst!!! They are not able to help you with your concerns! I have asked the agent to raise a complaint and I was told they will call me in 24hrs time. I called and telling me the complaint was resolved!Worst Customer Service!!!

1
Date of experience: Jan 17, 2025
Opal Fisher
🚨 Terrible Experience with EcoDrive – Unsafe and Untrustworthy 🚨

I deeply regret choosing EcoDrive for my driving lessons. Not only did I not receive the promised services, but the trainers also created an unsafe environment for female customers. This is extremely concerning and unacceptable.Despite raising these issues and filing a complaint, I was met with false promises and no real resolution. Their management refuses to refund the amount I paid for unused services, hiding behind vague justifications. Instead, they demanded additional payments for basic processes like the NOC.EcoDrive’s customer service is unprofessional, their promises are false, and their trainers' conduct raises serious safety concerns. I feel cheated and ignored after trusting them with my time and money.Please thing twice before choosing EcoDrive⚠️ Female customers, please think thrice before choosing EcoDrive. Safety and professionalism seem to be their last priority.👎 Unsafe trainers, 👎 False promises, 👎 No accountability, 👎 Zero customer satisfaction.#EcoDrive #UnsafeService #RefundRequest #CustomerComplaint #FalsePromises

1
Date of experience: Jan 09, 2025
Salma Turner
🚨 Terrible Experience with EcoDrive – Unsafe and Untrustworthy 🚨

I deeply regret choosing EcoDrive for my driving lessons. Not only did I not receive the promised services, but the trainers also created an unsafe environment for female customers. This is extremely concerning and unacceptable.Despite raising these issues and filing a complaint, I was met with false promises and no real resolution. Their management refuses to refund the amount I paid for unused services, hiding behind vague justifications. Instead, they demanded additional payments for basic processes like the NOC.EcoDrive’s customer service is unprofessional, their promises are false, and their trainers' conduct raises serious safety concerns. I feel cheated and ignored after trusting them with my time and money.Please thing twice before choosing EcoDrive⚠️ Female customers, please think thrice before choosing EcoDrive. Safety and professionalism seem to be their last priority.👎 Unsafe trainers, 👎 False promises, 👎 No accountability, 👎 Zero customer satisfaction.#EcoDrive #UnsafeService #RefundRequest #CustomerComplaint #FalsePromises

1
Date of experience: Jan 09, 2025
Antonia Cook
I got my motorcycle license from Eco…

I got my motorcycle license from Eco Driving Institute HO and it was a great experience. I passed all my tests on the first chance and got my license in about a month. Afshan was of great help all through the test process. I was trained by Abdul Malik, Muhammad Saqlain, and Wasal Ahmed, who are very good and well informed. All the trainers I came across are very supportive, helpful, and well informed. I strongly recommend Eco Driving Institute.Dr. Jacob

5
Date of experience: Jan 05, 2025
Sylvie Howard
I got my motorcycle license from Eco…

I got my motorcycle license from Eco Driving Institute HO and it was a great experience. I passed all my tests on the first chance and got my license in about a month. Afshan was of great help all through the test process. I was trained by Abdul Malik, Muhammad Saqlain, and Wasal Ahmed, who are very good and well informed. All the trainers I came across are very supportive, helpful, and well informed. I strongly recommend Eco Driving Institute.Dr. Jacob

5
Date of experience: Jan 05, 2025
Jerry Brooks
Worst service provider

They have a clear policy ( when then customers finish their payments, stop serving them well) ,they even charged me105 AED because the instructor didn't scan my EID and marked me as (absent) but since I Had paid everything before , they didn't consider their instructor's fault and insisted on charging me again.

1
Date of experience: Dec 30, 2024
Kenny Fisher
Worst service provider

They have a clear policy ( when then customers finish their payments, stop serving them well) ,they even charged me105 AED because the instructor didn't scan my EID and marked me as (absent) but since I Had paid everything before , they didn't consider their instructor's fault and insisted on charging me again.

1
Date of experience: Dec 30, 2024

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