Review Time
⭐️⭐️⭐️⭐️⭐️Edelkrone makes some of the most innovative and well-designed gear I’ve used. The build quality is excellent, and everything feels thoughtfully engineered with creators in mind.What really sets them apart is their customer service. The team is responsive, professional, and genuinely cares about making sure customers are satisfied. It’s rare to find a company that combines great products with such attentive support.I’m very happy with my experience and would recommend Edelkrone to anyone looking for reliable tools backed by a company that truly stands behind what they make.
Meine Bestellung ist ohne jegliche Probleme angekommen. Die Produktqualität ist hochwertig und sehr gut. Die gesamte Geschäftsabwicklung verlief äußerst professionell. Sehr gerne wieder.My order arrived without any problems. The product quality is high and excellent. The entire transaction was handled extremely professionally. I would be very happy to order again.
I ordered the Edelkrone JibONE v3 and G-Bone v3. The delivery was very fast, and everything arrived in perfect condition. The customer service team is extremely friendly and helpful — they always provide quick and professional support for any questions. Unfortunately, I haven’t had enough time yet to fully explore all the functions, so I can’t give detailed feedback on the performance. However, my first impression is entirely positive — both the product and the service are excellent.
We had some complications at first—with the products and additionally edelkrone forgot to send us some parts they had promised. However, after reaching out, the support and service was truly outstanding. The team responded immediately, resolved everything quickly, and now we have fully working products. We are very happy with both the edelkrone products and their customer service. Highly recommended!
There is only 2 mm space from the floor and when you try to use it over the carpet it is not even working at all and plus joystick is not a really joy stick. You have to go back-and-forth in the software during the program during the recording to move it in proper way it goes only back-and-forth. It does not go from side to side or diagonally, JOYstick is not really joystick at all. This is not a single penny worth of equipment at all. They need to make it higher from the floor, put a bigger wheel there’s nothing wrong with that. I have no idea why they didn’t do it, because it needs to go a little bit away from the carpet and then come back on the carpet again which it will never do that, it will get stuck from the carpet and back to the carpet and then during the program joystick is not doing its job back-and-forth left and right and diagonally and the other big drawback is, this is super wide, which takes lots of space on the floor unnecessarily they need to make it 18 inches the most widest to be usable at the concerts. The use of the dolly is you like to move it everywhere without a person with remote control only but if it is so wide, it will not go everywhere and space is not that big in any concerts at all so you will be regretting if you buy this equipment. I spoke to them and I sent them lots of lots of emails and gave them the idea already. Let’s see how quickly they take action on it and make it workable.
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At edelkrone, we take great pride in our reputation as one of the leading manufacturers of content creation solutions based in Ankara, Turkiye. Since our inception in 2008, we have been dedicated to introducing innovative and unique products that make capturing stunning visuals with a camera easier and more efficient. From camera slides and stands to cutting-edge camera motion control systems, we have something for every type of filmmaker and photographer.
Our mission is to design and create products that not only enhance the user experience, but are also aesthetically pleasing and user-friendly. We understand the importance of having a user-centered design approach and are constantly working to improve our products to meet the ever-evolving needs of our customers.
As the world of video content production continues to evolve at a rapid pace, we at edelkrone remain at the forefront of innovation. Our understanding of the art of storytelling and the changing landscape of video production allows us to stand by our customers, providing them with the tools they need to remain competitive and continue to create captivating and impactful content.
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