edenfantasys.com

4.9
4.9 Based on 1.0K reviews

Shopping for sex toys at EdenFantasys is like shopping with a friend you trust 100%. For over 20 years, our sex shop is offering the best products at the best prices, the best quality, and lots of great advice. We are constantly scanning the market for ne...

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Average Rating

4.9

/
5

1.0K Reviews

5 Star
94%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
1%

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Review Time

Emily Sobieck
Always friendly

Always friendly, quickly responsive, and solved my problem. Brightened my day! ❤️

5
Date of experience: Mar 14, 2025
Kenneth DeHaan
Kudos for Good Customer Service

A shout out to Rose who provided attentive, responsive and friendly service. In this case, I had inadvertently submitted redundant orders, and Rose kindly canceled the errant order at my request. I appreciate that this was handled promptly and in such a friendly manner.

5
Date of experience: Mar 14, 2025
Cathi
cancellation of an order

I requested cancellation of an order and was amazed at how quickly their customer service responded and refunded my money!

5
Date of experience: Mar 10, 2025
Lisa Martin
Easy access to customer service

Very easy to get assistance and was able to fix my problem.

5
Date of experience: Mar 08, 2025
Juan Caraza
Sydney was great

Sydney was great, helped me quickly and just great!

5
Date of experience: Mar 08, 2025
Gary C
Fantastic customer service and after care

Easy to talk to delt with issue professionaly and resolved it would highly reccomend Sydney brilliant customer service rep

5
Date of experience: Mar 08, 2025
Jenifer Klee
Recent order with defective item

Recently received my order. I have been a customer for 10+ years. Have looked at other companies in the same business, however always buy from EF.For the first time (that I can recall) this order had a defective item. Emailed what the issue was, asked for a refund versus future credit. Quick reply "No Problem" that the refund had been applied to my card. The company has a great website, easy to navigate and always decent sales and promotions.

5
Date of experience: Mar 07, 2025
Karen “Ibfreak”
I have problem with my delivery

I have problem with my delivery, and customer support handles it greatly. I thought she went overboard to solve my problem. She was nice as could be.

5
Date of experience: Mar 06, 2025
Texashurdl
Quality service

I received a quick response and was able to solve the issue that I had. Got a replacement shipped immediately that was under warranty.

5
Date of experience: Mar 04, 2025
Great customer service

Great customer service. It was my mistake and they STILL fixed it for me. Awesome !!!!

5
Date of experience: Mar 03, 2025

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Business Details

  • Shopping for sex toys at EdenFantasys is like shopping with a friend you trust 100%. For over 20 years, our sex shop is offering the best products at the best prices, the best quality, and lots of great advice. We are constantly scanning the market for new and exciting new products to satisfy all your fantasies and desires. Every sex toy is tested and reviewed by our experts and our customers. We are a community of sex-positive, sex-loving, sex-inclusive, sex-progressive, and sex-affirming.See more

  • email customerservice@edenfantasys.com
  • call +17706041352
  • language https://www.edenfantasys.com

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