edithandmae.com

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1 Based on 34 reviews

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34 Reviews

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Jayne Jayne
Wish I had checked Trustpilot before ordering! Took about 3 weeks to arrive. Blouses I ordered were

Wish I had checked Trustpilot before ordering! Took about 3 weeks to arrive. Blouses I ordered were a different shape to the ones advertised. Advertised blouses were longer at the back (which I like), ones delivered were same length all the way round. I knew they were going to be polyester and expected them to be lightweight and flimsy. They are not, they are heavy and made of a dense material which reminds me of the "nylony" stuff cheap catering uniforms are made of. Returns policy requires you to return the product to the manufacturer in China which I did not notice before ordering, if I had I would not of continued with the order. I decided to keep the items as I suspect the returns will be very problematic, but I do not expect to get a lot of wear out of them before they go off to the local charity shop. £70+ for a lesson learned. Will not be ordering anything else from them.

1
Date of experience: Apr 05, 2026
Jane Daunt
Steer well clear of this fake company. I have given 1 star as it is not possible to give 0 stars. I

Steer well clear of this fake company.
I have given 1 star as it is not possible to give 0 stars. I ordered shoes 20 days ago and was told they would be delivered in 8 working days. I still have no shoes and the tracking states that they have left the original airport and have now cleared customs. Clearly these are not coming from York.
This is a scam. Please don't fall for it.

1
Date of experience: Apr 02, 2026
Jane Barry
Deception

1. Delayed delivery2. Very poor quality items not the same as those photographed on site3. The company is based in china not York4. Address of Chinese company for those interested Hi Jane,No problem - here's the return address and process.Return Address:Wu XiBuilding 4, 4th Floor, 58 Baiye RoadDongguan, Guangdong 523000ChinaPhone: +86 19329021556Return Instructions (Important - Please Follow):Customs form:** Declare a low value (e.g., £5) to avoid customs fees and delaysInclude a note inside the package with:Your order number: [####]Original tracking numberStore name: Edith & MaeShip with tracking (required):We can't accept returns without a tracking number - we won't be able to confirm receipt5. I was offered a 30% refund instead of£83 spent Good luck to all who made the same mistake I did and believed the items photographed were genuine

1
Date of experience: Apr 02, 2026
Sasha Edmonds
Garbage product

Unfortunately I read the reviews of this company after ordering and, surprise surprise, the item I had ordered has just arrived and is complete garbage. It sounds from the other reviews that there’s not much point me trying to return it, so will have to chalk it up to experience. Avoid!!

1
Date of experience: Apr 02, 2026
Jane Daunt
Steer well clear of this fake company

Steer well clear of this fake company. I have given 1 star as it is not possible to give 0 stars. I ordered shoes 20 days ago and was told they would be delivered in 8 working days. I still have no shoes and the tracking states that they have left the original airport and have now cleared customs. Clearly these are not coming from York. This is a scam. Please don't fall for it.

1
Date of experience: Apr 02, 2026
Albert
i ordered dress it has taken 3 weeks to…

i ordered dress it has taken 3 weeks to arrive made enquiries about there sizing was told to order next size up when i tried on it didn't fit on top part by a lot cheap flimsy material . I like many others read that they were based in York have emailed today about returning and was asked the problem as they could get me another told them i want to return and have a refund but as yet not heard back .don't hold out a lot of hope ,if not will contact bank

1
Date of experience: Apr 01, 2026
Juliette Johnson
The product I received is like a temu…

The product I received is like a temu copy of the one I thought I boughtCheap and nasty

2
Date of experience: Mar 31, 2026
Kim Law
DO NOT BUY

DO NOT BUY CHINESE RUBBISH

1
Date of experience: Mar 31, 2026
Vikki Rochester
Wish I'd read these first

Wish I'd read these first. Claim to be based in York but comes from China. Quality is poor and finish is bad. Waste of money. Don't bother.

1
Date of experience: Mar 31, 2026
Friend of Ted
Not based in York UK

My delivery is supposedly due, I really wish I'd seen these reviews before I placed an order, I've emailed a couple of times and have had prompt replies. They also don't have a store in York, on my email I was told they are UK based. I shall wait till the end of the week before contacting my bank.

1
Date of experience: Mar 30, 2026

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