edithandmae.com

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1 Based on 34 reviews

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34 Reviews

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Catherine
I have been waiting now for weeks for…

I have been waiting now for weeks for 2x tops. Its a scam in that the website looks like a nice shop two ladies selling clothes in York... its notThe tops are coming from china, via usa , and still not here if they ever are to arrive!!

1
Date of experience: Mar 29, 2026
Kathryn
STAY WELL AWAY FROM EDITH AND MAE

STAY WELL AWAY FROM EDITH AND MAESHOCKING QUALITY AND NO ACCEPTABLE RETURN POLCY WHATSOEVER I ordered shoes supposedly reduced from £100 to £50They weren’t good quality at all and didn’t fit either so I wanted a refund. Some hope!After countless emails back and forth (mainly generic formatted ones from them I think) I had to settle for a 40% refund… which I’ve yet to receive…and keep the shoes.They started by offering a 10% refund and keep the shoes. If I’d returned the shoes I’d have had to post them to China … would have cost a fortune.They don’t care whether they get the shoes back or not which just proves that they’re rubbish quality and once they’ve got your money they’re in the driving seat.

1
Date of experience: Mar 28, 2026
deborahunsworth
I ordered a pair of loafers (Navy and…

I ordered a pair of loafers (Navy and Cream) without first reading the reviews due to being in a rush. The website looks professional and items look good. Shortly after i made the order i saw some reviews about delivery time and quality. I tried to cancel the order but was told it was too late. I received numerous emails telling me my loafers were being handmade etc etc. Today i received them and have to say i laughed out loud, they are cheap, nasty 'quality'. Absolutely ridiculous. Rubbish materials, poor stitching, i can actually see where the ridiculously thin plastic soles have been glued on, and the insoles are just loose. Im told the returns system is fraught with problems. Basically this is a big con. Please dont be caught out and waste your money. Next stop, trading standards.

1
Date of experience: Mar 27, 2026
Eileen
Don’t fall for the lovely website photos

Less than one star, I fell for it. I will check here first before ordering anything from anywhere. The items I ordered eventually arrived so that is a plus! Awful make SHEIN look like luxury items. The website leads you to believe a shop in York run by two lovely ladies, it is not. The dresses are awful fabric and badly made, unwearable. To return them will cost in excess of £25. Assuming they arrive and any form of credit is given. Vanessa Mayfair appear to be the same people another one I have fallen for in my search for my mother of the bride dress 😩

1
Date of experience: Mar 27, 2026
Sue Houghton
I am very disappointed with the quality…

I am very disappointed with the quality of these shoes, which I have found to be unacceptable and not fit for use. Unfortunately, they are not wearable in their current condition. In hindsight, I regret not reviewing the returns policy prior to purchase, and I will certainly take more care to do so in the future. Please read their Returns policy before you buy!

1
Date of experience: Mar 27, 2026
sara
scam

scam. order never arrives

1
Date of experience: Mar 27, 2026
Fiona Findley
I ordered 2 linen tops for my holiday

I ordered 2 linen tops for my holiday. They looked lovely online and were £35 each. From inside the packaging I could see they were cheap polyester. They refused me a refund, offering 10% going up to 40%, or I could return the goods to their warehouse in China. No amount of quoting UK law re Sale of Goods Act or Trading Standards got me anywhere.

1
Date of experience: Mar 26, 2026
Dorset girl
Can’t believe I fell for it

Can’t believe I fell for it! EIGHT emails so far saying ‘it’s on its way’ with so sign of it ever having been on its way at all. Just glad I only bought 1 item to check it out. NB it has identical sites internationally all same AI rubbish. What an idiot 🙃

1
Date of experience: Mar 24, 2026
E McLaren
This website is a tissue of lies

This website is a tissue of lies from the start! They are not in York, and the stuff they are selling is from the cheapest Chinese online website being sold on by them at 4x profit. I am still waiting for my parcel, and being fobbed off by tracking information that is obsolete. Don't touch them!!

1
Date of experience: Mar 14, 2026
Mrs sally barrington
non delivery. Ordered but blouse has not been delivered. They say it is in transit and will arrive

Never delivered what was ordered on 14th March said it was in transit to be delivered by Royal Mail, but where is it, vert angry and sad

1
Date of experience: Mar 14, 2026

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