elementbrand.co.uk

3.6
3.6 Based on 21 reviews

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Average Rating

3.6

/
5

21 Reviews

5 Star
62%
4 Star
0%
3 Star
0%
2 Star
14%
1 Star
24%

All Reviews

Filter Reviews

Review Time

Jack Miller
Very slow. Lack of tracking and slow customer service. Agent was very nice and polite when they got

Very slow. Lack of tracking and slow customer service. Agent was very nice and polite when they got in touch but took a long time. Impossible to get through on the phone. Could be so much better. I did like my products in the end.

2
Date of experience: Feb 16, 2026
Rob Carless
Element is one of my favourite brands

Element is one of my favourite brands . The design, quality and fit are always spot on.

5
Date of experience: Feb 14, 2026
Mick - Customer
Great items in the sale

Great items in the sale. The order was split and one item was outstanding, but a quick mail sorted everything and I had all the items within a day.

5
Date of experience: Feb 12, 2026
P.baliniak
Just get it!

Good quality, fast delivery 👌

5
Date of experience: Feb 11, 2026
Dan B
Great 😊

Reliable , efficient and fast delivery. Excellent 👌 Many Thanks 🙂🔆👍🏻

5
Date of experience: Feb 10, 2026
Clare
Quality

I used to buy Element for my boys when they were growing up and the clothes were lovely, simple designs and great quality. Now my boys are grown up I still buy Element for the same reasons and they love the brand.

5
Date of experience: Feb 03, 2026
Jack Miller
Very slow

Very slow. Lack of tracking and slow customer service. Agent was very nice and polite when they got in touch but took a long time. Impossible to get through on the phone. Could be so much better. I did like my products in the end.

2
Date of experience: Feb 02, 2026
Rob Stewart
Element is a brand I keep going back to

Easy to use website, great prices (especially during sales) and high quality clothing and shoes.

5
Date of experience: Feb 02, 2026
ben.
Piss poor customer service

Order was incomplete and the item that was received had a slight quality issue.Despite filling in 2 web forms (which was the only method of contact that I could find) I have received no contact from the customer "service" team apart from automated emails.1st - and last - time customer

1
Date of experience: Jan 10, 2026
nige free
great product & very fast and efficient…

great product & very fast and efficient delivery service.

5
Date of experience: Jan 09, 2026

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