Review Time
I'm now using a Managed Server from Elestio, with several CI/CD-pipelines installed. This works very nice and gives a high level of flexibility to self-host applications. It's very easy to scale the configuration to your needs and the portal comes with many different views and options to monitor and manage your VM. Support works via the embedded ticketing system and is really fast and good. These people are really knowledgeable, not only about their own platform, but also about the applications that they can host. Highly recommended in case you find a good place to host multiple applications on a managed server!
I'm now using a Managed Server from Elestio, with several CI/CD-pipelines installed. This works very nice and gives a high level of flexibility to self-host applications. It's very easy to scale the configuration to your needs and the portal comes with many different views and options to monitor and manage your VM. Support works via the embedded ticketing system and is really fast and good. These people are really knowledgeable, not only about their own platform, but also about the applications that they can host. Highly recommended in case you find a good place to host multiple applications on a managed server!
Customer support on Elestio is fantastic! I am a recent customer of theirs and the experience has been awesome. They have already answered a few questions I had when I got stuck in some areas. Can't recommend their services enough!
Always really helpful and great value flexible servers. We have been using Elstio for a few years. You can easily upgrade and downgrade based on your current needs.When we need help they always look into our issue and find a solution. We do not pay for premium support but rarely have to wait long for help.Highly recommend.
I had an issue with one of my softwares on Elestio, started submitting a support ticke immediately, but did not even have to send it, because now they have a built-in AI chatbot that helps you on the spot!It looked at my code, and solved the issue in less than a minute!I mean, their customer support was awesome before, but now it is the best that I have ever experienced!I could not be more grateful!
Support Went Aggressive on New Signup very quickly.I was frustrated with the fact I could not log in and was getting an arcane message after signup - I asked how could I trust the platform to be reliable?They responded I must not care about security and probably logged in many times. Which was not true.I popped the conversation into ChatGPT if that helps and it said hands down that the support aggressively escalated in unacceptable way.
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