Review Time
Unfortunately, I cannot recommend Salavador Poladura. Despite several requests by email to provide support for my EMDR Lightbar, which has not been working for months, I have not received any response from Mr. Poladura. I paid approximately 270 euros for a product that does not work. I feel deceived by Mr. Poladura because he offers support on his website that he does not actually provide.
Unfortunately, I cannot recommend Salavador Poladura. Despite several requests by email to provide support for my EMDR Lightbar, which has not been working for months, I have not received any response from Mr. Poladura. I paid approximately 270 euros for a product that does not work. I feel deceived by Mr. Poladura because he offers support on his website that he does not actually provide.
I reached out due to a longstanding issue with one of the pulsators and despite being way outside of my warranty, they replaced it at no cost to me. Their online system to troubleshoot was easy to use and helpful, and when that didn't work and I reached out, they were very quick to respond and resolve my issues. Communication is friendly and amazingly helpful. I love this product and use it daily in my work as a clinician. It's been the best addition to my practice!
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At EMDR Kit, we are passionate about designing equipment for EMDR therapists to enhance their therapy sessions while minimizing physical strain. Our mission is to provide you with the most effective tools based on the latest EMDR research and insights.
We offer both wireless and classic models to suit your needs. The classic model is operated with a controller, and both versions provide access to visual, tactile, and auditory stimuli when purchased as a complete set. For those who prefer specific stimuli, we also offer standalone pulsators and Light Tubes.
At EMDR Kit, we take pride in manufacturing all our products in-house in the Netherlands. We focus on collaborating primarily with local businesses to source our parts, ensuring the highest quality and supporting our community. This commitment allows us to maintain the high standards you expect from our products.
We understand that continuous research into EMDR techniques and their effectiveness is crucial. That's why we are dedicated to constantly improving our products to meet your evolving needs, ensuring our equipment incorporates the latest advancements in the field.
Customer service is at the heart of what we do. We promise to respond to your inquiries within one business day and are determined to resolve any issues promptly and effectively.
Visit our website at www.emdrkit.com for more information about our products. We look forward to supporting you in your important work as an EMDR therapist.See more
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