emiratesoud.co.uk

4.3
4.3 Based on 60 reviews

Welcome to Emirates Oud – where the magic of Arabian perfumes comes to life! Picture this: a collection of perfumes that's not just a blend of scents but a journey through the heart of Arabian allure. At Emirates Oud, we're all about making you feel some...

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Average Rating

4.3

/
5

60 Reviews

5 Star
68%
4 Star
9%
3 Star
3%
2 Star
3%
1 Star
18%

All Reviews

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Review Time

Paul Mckenna
Royal Mail has literally just delivered this, only ordered 3 days ago. Just tried it and it really i

Royal Mail has literally just delivered this, only ordered 3 days ago. Just tried it and it really is pretty close to my Dior Parfum which I absolutely love. Great price, packaging and delivery. Think this'll be my go to company from now on.....well done Emirates Oud! 😊

5
Date of experience: Feb 26, 2026
Tracy Donohue
Great range of fragrance all very reasonably priced my order was delivered really quickly will defin

Great range of fragrance all very reasonably priced my order was delivered really quickly will definitely use you guys again, got my eye on a couple of things 😊

5
Date of experience: Feb 22, 2026
light tsegay
I am very disappointed with my experience with Emirates Oud. I ordered a perfume from them, and they

I am very disappointed with my experience with Emirates Oud. I ordered a perfume from them, and they marked my order as “delivered,” but I never received it.I checked carefully around my property and with neighbours, but nothing was delivered. I contacted their customer service, but I did not receive proper help or a clear solution.I don’t recommend anyone buying from them.

1
Date of experience: Feb 15, 2026
Ordered 3 times (17 bottles) in the last month. Purfumes were all brand new, well packaged and very

Ordered 3 times (17 bottles) in the last month. Purfumes were all brand new, well packaged and very good prices. Got emails for all of my individual ordered and notifications for delivered times/dates. So far so good so smooth no issues at all. I will continue on buying from Emirates oud. Thank you

5
Date of experience: Feb 10, 2026
Sonia SS
Avoid emiratesoud.com at all costs. About a month ago, they sent me the wrong perfume. What followe

Avoid emiratesoud.com at all costs.

About a month ago, they sent me the wrong perfume. What followed was some of the worst customer service I’ve ever experienced.

They were incredibly unhelpful from the start. After endless back and forth, I somehow managed to return the item, only because I kept chasing them. I was explicitly promised a replacement, then made to wait weeks and weeks while being ignored. Emails went unanswered, messages were brushed off, and eventually they just outright refused to send the replacement perfume at all.

At that point it stopped feeling like incompetence and started feeling like a scam. Take the money, send the wrong item, drag things out, then disappear or refuse to fix it. Completely unacceptable.

There are easily 10 better, more trustworthy sellers out there who actually value their customers and stand by what they sell. Buyers should be very aware before ordering from this site. I wouldn’t touch emiratesoud.com again under any circumstances.

Save yourself the stress and shop elsewhere.

1
Date of experience: Feb 08, 2026
CA54
Consistent Quality and Good Support

I've placed two orders with this company and found their products to be authentic. Their customer service responds to emails promptly. My only recommendation would be to improve the speed of the delivery service; otherwise, it's been a very positive experience overall.

4
Date of experience: Jan 21, 2026
palkiafatal60
Lack of response after order issues

I placed an order over a week ago but entered the incorrect postcode. I reached out to the company through email, WhatsApp, and their website, yet they have not responded and allowed the package to be sent to the wrong address. Now my messages are being ignored.

1
Date of experience: Jan 03, 2026
Exceptional Experience with the Service

I have bought several bottles from the company and experienced outstanding service. Communication through email is quick, and I've never had to wait for my orders. I even snagged some perfumes on sale for as low as £13.50, and the bottles are beautiful, as is the fragrance. Remarkably, the scent lasts all day, even longer than some high-end perfumes. I'm very satisfied with both the service and the products.

5
Date of experience: Dec 26, 2025
Itz_seb042862
Frustrating Order Experience

On 08/12/25, I placed an order for 7 bottles of perfume. On 13/12/25, I received an email indicating that some items in my order were on the way, but I only received 5 bottles. Then, on 16/12/25, I got another email stating that some items in my order had been refunded, with no explanation or apology provided.

1
Date of experience: Dec 25, 2025
Agnes Brooks
Order placed for Vanilla 01 in November 2025!

I placed an order for Vanilla 01 in November 2025! They accepted my order even though the perfume was out of stock. Now, nearly six weeks later, I still haven't received it. They claimed it was dispatched but provided an outdated tracking number. I'm now £55 out of pocket, and the seller has ceased all communication. It's disappointing, as I've bought several perfumes from them before without any problems, but it seems that when an issue arises, they take your money and then ignore you!

1
Date of experience: Dec 24, 2025

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Business Details

  • Welcome to Emirates Oud – where the magic of Arabian perfumes comes to life! Picture this: a collection of perfumes that's not just a blend of scents but a journey through the heart of Arabian allure.

    At Emirates Oud, we're all about making you feel something special. Our perfumes aren't just fragrances; they're stories waiting to unfold. Imagine the warmth of Arabian traditions meeting the cool breeze of modern vibes – that's what our scents are all about. It's like capturing a piece of time in a bottle.

    Whether you're on the hunt for a daily scent or something to mark those unforgettable moments, we've got you covered. Emirates Oud is all about helping you express your unique style. So, go ahead, dive into the world of our perfumes, and let them be an extension of your personality.See more

  • email info@emiratesoud.co.uk
  • language https://emiratesoud.co.uk

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