Review Time
I submitted an order for expedited passport and was charged (verified on credit card), and was then sent an email asking for the same amount again. I tried calling and their AI agent was not able to find me in their system though I had the Order ID and email I used and got an email from them with. I've asked for email and phone calls to confirm and though their website says replies within 24 hrs, I have not gotten a reply. I see other reviews where Entry has replied mentioning they cannot find the reviewer in their system and I'm wondering if they are not able to track their orders.
First website to pop up when searching passport renewal. How do we verify it is not a scam to steal information? Wasn't unable to reach a representative. Waiting before I pay to verify....how long will it store my application? Need a passport ASAP just don't want to get scammed.
I start renewing my passport and came across this company. I was skeptical at first bc it is a lot of personal information going to a non-government site. It’s good to know going into this that this site is not government website. They do the work so you don’t have to. If that is something you want to do I recommend this site. Great communication and assistance. Contact company and they got back to me within the hour. Cyrill is the best ga e me an answer to my questions and provided a solution quickly. She is amazing. Thank you again.
The charges are significantly elevated for the service provided, I desired a passport and a passport card. Due to their oversight, the passport card request was not processed. They attempted to refund the cost of the service post facto. My advice is don't use them if it be avoided
Sneaky sneaky do not use this site!!!!Also when you go to request refund no options work all give an error and say to email them. In addition be careful to look at the fine print you will pay double for your passport. I recommend you avoid this site and go directly to the government site. As for their response I have no reason to lie about me and my family experience accidentally using this site thinking it was the government’s site. Glad to say though they did eventually and thankfully respond to the email and issued refund. We then went directly to real government site and applied. Which processed even faster and for less.
Tricked my wife into giving up a lot of information and paying for a service that was not needed. customer support links are all broken, state they cant find the account / email that was used. "technical difficulties" on all the support links. Will be filing a fraud claim on our credit card and locking our credit reports.
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Entry LLC is a private company providing fast, secure visa, passport, and e-Visa services. We’ve helped over 2 million clients worldwide complete applications for countries including the U.S., Canada, Australia, New Zealand, and the Schengen zone. With a dedicated agent by your side, real-time tracking, and AI-assisted tools, we make the travel application journey simple and stress-free.
Planning a trip? Think Entry, just tell us which country you’re planning to enter next.See more
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