equip4gyms.com

4
4 Based on 100 reviews

Equip4Gyms is one of the UK’s leading retailers of premium fitness and gym equipment, supplying both new and expertly refurbished products to commercial gyms, personal training studios, sports clubs and home fitness spaces. We offer an extensive range of ...

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Average Rating

4

/
5

100 Reviews

5 Star
71%
4 Star
1%
3 Star
2%
2 Star
2%
1 Star
25%

All Reviews

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Review Time

Wesley Price
Terrible experience with gym equipment order

I ordered three pieces of gym equipment from a seller on 13 November. The first item to arrive (a chin/dip machine) was delivered on 18 November and was damaged during transit, so it was rightfully refused upon delivery. Up until this point, the sales representative was excellent. However, once there was an issue, the situation changed drastically. Instead of taking responsibility, the representative immediately blamed the courier, even citing how many returns they had that week—definitely not reassuring. I was promised a refund within a few days, and then… nothing. My messages were ignored, and there were no updates or refund. Four weeks later, I am still waiting for the money I am legally owed and have now been forced to initiate a small claims court case just to receive my refund. If anything goes wrong with your order, don’t expect assistance, accountability, or even basic communication. Save yourself the hassle and steer clear.

1
Date of experience: Dec 17, 2025
Coquorico
Faulty weights machine and lack of support

I bought a weights machine that arrived with several defects, making it unusable. I reported the issue right away, but nearly two weeks have passed with no resolution. I've made multiple calls, yet received minimal assistance or any timeframe for a solution.

1
Date of experience: Dec 13, 2025
DC55
Great pickup experience for gym equipment

I went to collect some equipment my partner purchased for our gym. The staff were fantastic and went out of their way to assist us. I met a representative who helped us find dumbbells and offered a great deal. Overall, a positive experience.

5
Date of experience: Dec 05, 2025
Berenice Cook
Outstanding customer service experience

I recently acquired three machines, and the support from the representative was exceptional. I was initially hesitant due to the competitive pricing, but both the products and the service have surpassed my expectations. Highly recommend!

5
Date of experience: Dec 04, 2025
KP47
Disappointing experience with a weights machine

I bought a weights machine that arrived with several issues making it unusable. I reported the problem right away but have yet to receive a resolution after nearly two weeks. I've made multiple calls with little assistance or timeline for a solution.

1
Date of experience: Dec 03, 2025
Mandy C.
Exceptional service

The customer service from this company is outstanding. I highly recommend them, and the equipment is also of great quality.

5
Date of experience: Nov 28, 2025
teptrisc313
Excellent value and prompt delivery

I ordered 100kgs of weight plates, which arrived just three working days later. The pricing was excellent, and the delivery process was well-communicated, with timely updates from the representative. I would certainly recommend this service.

5
Date of experience: Nov 25, 2025
Kelly L.
Frustrating delivery experience

During a summer clearance sale, I purchased a machine for shipment to Germany. Customer service assured me of its condition, but after several weeks of no updates, I learned that crucial parts were missing. Eventually, they cited licensing issues and issued a refund. Overall, a very disappointing experience.

1
Date of experience: Nov 25, 2025
Alvina Price
Great support throughout the process

The team kept me informed at every stage. I had some difficulty navigating online options, but they made it easy to choose the right treadmill for my gym. I'm about to place another order!

5
Date of experience: Nov 21, 2025
Lotheis
Loyal customer from now on

I will certainly continue to use this service regularly.

5
Date of experience: Nov 20, 2025

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Business Details

  • Equip4Gyms is one of the UK’s leading retailers of premium fitness and gym equipment, supplying both new and expertly refurbished products to commercial gyms, personal training studios, sports clubs and home fitness spaces. We offer an extensive range of cardio, strength, and functional training equipment sourced from top global brands, ensuring exceptional performance and long-lasting durability.
    Whether you’re building a new facility or upgrading existing equipment, our team provides tailored guidance to help you choose the right solutions for your space and goals. With fast, reliable delivery available across the UK, Europe, and worldwide, Equip4Gyms makes it easy to create a high-quality training environment anywhere in the world.
    Equip your gym with confidence—choose Equip4Gyms for unbeatable value, choice, and service.See more

  • email customerservice@equip4gyms.com
  • call 01554777212
  • language https://equip4gyms.com

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