ercol.com

4.8
4.8 Based on 61 reviews

...

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Average Rating

4.8

/
5

61 Reviews

5 Star
84%
4 Star
13%
3 Star
0%
2 Star
2%
1 Star
2%

All Reviews

Filter Reviews

Review Time

IAG
We all know that Ercol furniture isn't cheap: but it's worth every penny. Excellent customer service

We all know that Ercol furniture isn't cheap: but it's worth every penny. Excellent customer service from the day of ordering to the day of delivery. We were lucky enough to only wait for a week for our item from the Ercol Outlet to be delivered. It arrived in perfect condition and looks like new. Very happy with out first order from Ercol - I'm sure it won't be our last!

5
Date of experience: Mar 06, 2026
customer
Excellent to deal with

Excellent to deal with, web site easy to use, good, well made quality product delivered when stated.

5
Date of experience: Feb 27, 2026
customer
Some delays with delivery but in the…

Some delays with delivery but in the end it all came together.

4
Date of experience: Feb 27, 2026
Excellent customer service and delivery…

Excellent customer service and delivery options. Wonderful delivery staff. All staff were friendly, professional and dealt with queries efficiently.

5
Date of experience: Feb 26, 2026
Phil
Good service great product

Good service, describe well all the furniture was in excellent condition no issues delivered on time overall a great service

5
Date of experience: Feb 26, 2026
T Turner
Found the perfect sideboard

Found the perfect sideboard! Transaction was simple, delivery was very efficient. I am delighted with the purchase and the service Thank you

5
Date of experience: Feb 26, 2026
Andrew Crick
First the quality is as good as it was…

First the quality is as good as it was years ago and the service we received was amazing we are so pleased with our chairs .

5
Date of experience: Feb 25, 2026
Howard Stokes
Fantastic service from start to finish.

5
Date of experience: Feb 25, 2026
customer
Friendly and prompt.

Easy to use website. Friendly service. Prompt delivery.

5
Date of experience: Feb 25, 2026
Mr Edward Guymer
Online ordering from Ercol Outlet

Ordering online was simple and straightforward. We were kept informed of delivery dates, and delivery was very efficient and the driver was lovely!

5
Date of experience: Feb 25, 2026

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