Review Time
We all know that Ercol furniture isn't cheap: but it's worth every penny. Excellent customer service from the day of ordering to the day of delivery. We were lucky enough to only wait for a week for our item from the Ercol Outlet to be delivered. It arrived in perfect condition and looks like new. Very happy with out first order from Ercol - I'm sure it won't be our last!
We ordered 2 pieces of furniture from the website but then decided that 1 was not required. Excellent service in cancelling part of the order and refund promptly processed.The remaining furniture was also delivered promptly and is a lovely piece of furniture
It’s hard to beat the quality of Ercol products their attention to detail and quality of workmanship is second to none - I expect my furniture to last a lifetime! For a bargain its definitely worth checking out the outlet site too
Very happy with the stool, looks good, comfortable and good height for counter top. Delivery earlier than expected. Item well packaged.Nice quality item as I’d expect from Ercol. Great price in the winter sale.Would have been useful to see delivery charge earlier in the ordering process
AVOID. The doggiest eBay seller ever encountered. They sold me an item on eBay and I tried to return it. They asked for over £100 to collect it. Ebay confirmed it should be free. They arranged collection but cancelled the return so I'd be without the item and funds. Wow. They’ve replied. So let me add detail. Without informing me, Ercol cancelled the item return and arranged collection, deliberately trying to leave me with no item and no refund. This was no mistake on their part. I will now formally complain to EBay. This is not an honest seller; quite the opposite. PLEASE AVOID.
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