ercol.com

4.8
4.8 Based on 61 reviews

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Average Rating

4.8

/
5

61 Reviews

5 Star
84%
4 Star
13%
3 Star
0%
2 Star
2%
1 Star
2%

Filtered Reviews

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Review Time

customer
Pleased with Ercol product

Pleased with Ercol product. We usually buy Ercol as they sell stylish, practical and long lasting furniture. Only gave 4 stars as didn't have any notification of delivery date and could have been away when actually delivered.

4
Date of experience: Aug 26, 2025
Michelle Fincham
Communication needed

Very quick delivery (about 3 weeks early) but unfortunately no communication at all of when it was being delivered/arriving. Luckily I was at home or there would have been 2 expensive chairs left on my doorstep ! Chairs are beautiful but some marks on one leg & on one fabric seat which wasn’t mentioned on the website. Not enough to justify returning them though.

4
Date of experience: Aug 26, 2025
Luke
I recently bought the Ercol Pebble Nest…

I recently bought the Ercol Pebble Nest Tables and couldn’t be happier. The design is timeless – simple, elegant, and beautifully made. The craftsmanship is clear in the smooth finish and solid feel, yet the tables are light enough to move around easily. They fit together neatly when space is tight but look just as good used separately. The natural wood grain gives real warmth to the room and works with both modern and traditional furniture. A classic piece of furniture that feels like it will last a lifetime.

5
Date of experience: Aug 25, 2025
Thomas Smith
Excellent customer service and prompt…

Excellent customer service and prompt delivery.Exceptional products

5
Date of experience: Aug 25, 2025
Michael Ranson
Quality product just not as sturdy as I expect from Ercol

The side table purchased was new but a sale item.It came within the specified delivery period but there was no warning as to day to be delivered let alone a time slot.It was well packaged, came as specified and very pleased with the design and finish.The table isn't as sturdy as I would expect an Ercol product hence the deduction of a star.

4
Date of experience: Aug 20, 2025
M Fowler
Great furniture, great service

It's amazing, proper furniture, well made and carefully packed for transit. The outlet website has a fine selection of furniture, easy to transact with good communication. Up to four weeks before delivery, ours arrived in three exactly when promised and put into the room of our choice.Might cost a bit more than IKEA, but it's inheritance furniture. ❤️

5
Date of experience: Aug 19, 2025
customer
Excellent piece of furniture

Excellent piece of furniture, ideally suited for our needs

4
Date of experience: Aug 18, 2025
customer
Excellent service

Excellent service. I can find no fault.

5
Date of experience: Aug 11, 2025
Carol Galvin
I bought an ex-display dining table…

I bought an ex-display dining table from Ercol Outlet online. Delivery was prompt and the shippers were very polite and helpful. Communication with Ercol was good and efficient. I'm delighted with the table - a bargain! The quality is first class as you would expect.

5
Date of experience: Aug 08, 2025
The sideboard was just as expected

The sideboard was just as expected, fits into my room very well.I must compliment the delivery firm,,their service could not be bettered,smart ,helpful and pro fessional.A great asset to the experience of buying from Ercol.

5
Date of experience: Aug 07, 2025

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