Review Time
We had looked online and realised the base was close to us, so off we went. We were met by Jemma who was very helpful and understood what we needed for our garden, I even showed her a photo! We purchased a lovely table and chairs, just what we needed and was delivered free of charge. The 2 guys delivering were helpful and polite and couldn't do enough... even asked where we wanted the table putting once assembled. I would not hesitate to go back if we needed further furniture for the garden.
We had looked online and realised the base was close to us, so off we went. We were met by Jemma who was very helpful and understood what we needed for our garden, I even showed her a photo! We purchased a lovely table and chairs, just what we needed and was delivered free of charge. The 2 guys delivering were helpful and polite and couldn't do enough... even asked where we wanted the table putting once assembled. I would not hesitate to go back if we needed further furniture for the garden.
My elderly mother in law had seen a conservatory set that she liked in a local store. Using the internet I tried to get her a better price than the one she had been quoted. I found Midland Conservatory and Garden Furniture online and rang them for a price. The lady I dealt with on the telephone was very pleasant and helpful the price offered was almost 20% cheaper than the initial quote we had been given locally. From ordering to delivery we have been very pleased with the service and the recepient said that upon delivery all the furniture was unwrapped and the rubbish taken away to quote her 'Nothing was too much trouble'. all in all a very positive experience, thank you!
Great company to deal with. Very helpful, with an excellent knowledge of their products. We were kept informed of what was happening with our order from start to finish, and it couldn't have gone smoother. We would definitely buy from this friendly family owned firm again, and certainly recommend them to family and friends.
An amazing company to deal with, probably the best customer service I have encountered. I have bought several items from them in the last 12 months, great prices and they do what they say they are going to do. Shopping on line is quick and efficient but the magic starts when you talk to them. Jemma makes spending money a joy, nothing is too much trouble and they really know their products. The web site is great but call them and speak to Jemma, you will then understand what makes them so great!
After seeing, and deciding upon, Daro furniture in a large garden centre, we decided to check that the price was fair. It wasn’t! We took a drive over to see Jemma at Midlands Cane Furniture and were immediately impressed with her friendly, non pushy, approach, together with her obvious knowledge. As we were not sure how much we could fit into the space, Jemma suggested we make paper templates of each item and try them for size. After deciding what we wanted we ordered at a price that was below that of the garden centre. Delivery lead time was spot on the estimate from Jemma and her father and brother, Darren and Rory, delivered with great care. Every now and then you find a gem of a supplier and this family firm are one. We have no reservations about recommending Midlands Cane Furniture, and Daro.
Not happy in buying conservatory furniture online we wanted to view some in person. We visited Midlands Conservatory & Garden Furniture and they have a good selection in their showroom. From the start, Jemma was really friendly and helpful - no pressure selling. She went above and beyond to help us in choosing the right fabric for our purchase. Darren & Rory were great too - they arrived at the specified time to deliver our sofas - and even removed our old suite. It was a great experience from start to finish - using a local company with customer service a priority - why would anyone want to buy off the web? Their personal service was incredible and I cannot recommend them highly enough.
You never know what to expect when buying from the Internet, but this is one of the best experiences I have had....I read the reviews on here beforehand, and I can fully endorse them! Jemma was extremely helpful and friendly from the outset, the sale was price matched and the delivery date was arranged. As promised I received a call to confirm details in advance, and on the day everything arrived on time and well packaged. Rory was also friendly and very helpful during delivery. If you are looking for excellent customer service then look no further, I would have no hesitation in using this company again.
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Midlands Conservatory & Garden Furniture is a long-standing family-run business, specialising in quality outdoor and indoor furniture. We offer competitive prices on all brands and products, as well as knowledgeable advice and friendly service for any enquiry. We have recently relocated to our new showroom/warehouse in Fleckney, Leicestershire, which has an extensive display of garden & conservatory furniture as well as gazebos and other accessories. Customer service is the most important factor within our company; our phonelines and showroom are open 7 days a week, so you can speak to our well-informed family team whenever you like. We will work with you throughout your enquiry to ensure you receive the best information, best advice, and best price - any time of the year. We look forward to receiving your enquiry, and helping you further!
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