Review Time
They were quick to come out and measure up The lead in time was a whole month sooner than was initially told .Happy. Then James who fitted the windows was brilliant, experienced knowledgeable and took into consideration that I had guests staying. Very tidy and helpful. pleasant to have him in the house
Start of saga signing contract March 2021 Then all the lies started ! Far too much to write here ! But every e mail and promise documented!Hope that nobody gets the chap that fitted set of “Patio Doors” with the whole of 1 side in with 1 screw when minimum of 4 -6 required !Disaster! Hope nobody gets the set of Patio doors fitted perfectly but door would not close which surveyors actually saw ( The makers admitted to making miscalculation when making )Makers “Conservatory Outlet Windows “Then fob you of with a set of inferior French doors that each corner of each door just cannot close and end up worse of than when whole fiasco started ! Lots more could be told ! But the last disaster May 2024 Every e mail and also every photo of proof can be produced if interested ! Promise of Twenty year Warranty! What a joke !! Hope and pray that what has happened to a 71 year old couple never ever happens again.
The whole process from ordering our new windows to having them installed was carried out brilliantly !The staff were extremely efficient, friendly and knowledgeable from our initial meeting to the final installation. We were extremely impressed and delighted with the result!
Donny and Alan were in great form all week with us, replacing windows and doors. Knew what they were doing and got on with it quickly, quietly and efficiently. Left the house clean and tidy. I’d recommend these two guys and ERG without any hesitation. Nicely done!
We are delighted that we chose ERG Scotland to fit our new windows in our old cottage. The service we received from beginning to end was excellent, any queries we had were answered very promptly and Neil the fitter was brilliant! We would have no hesitation in recommending ERG Scotland and look forward to living in a snug, draught free and cosy cottage for years to come.
We cannot praise ERG Scotland enough We had 2 fitters Alan & John that came to do our windows in our old cottage. They turned up when they we're supposed to and braved fitting our windows in the snow,wind and rain and never let up until the job was complete .Clean tidy all the way through and showed respect to our property and belongings We had, had a bad experience with doors with another local company and had lost faith in double glazing companies but ERG has now restored that faith,and I can't thank them enough Keep up the excellent work
Great company to deal with from start to finish.Helpful and informative during the ordering process. The glaziers turned up at the time promised, fitted and cleaned the windows to a very high standard, leaving everything clean and tidy after they went. Really nice guys too. Would definitely use this company again.
Highly recommended. Have used ERG previously who proved to be very reliable. Very happy with the window installation yesterday and the workmanship and professionalism of the joiner Gordon Oman who made a very neat job, very conscientious in his work and extremely tidy. Thank you for a job well done Gordy.
Recently had 4 windows and a door supplied and installed by this local business. The whole process from start to finish was flawless and easy.The completed job deserves 5 stars especially the staff and Neil the fitter/joiner. He was very fast and more importantly left a very clean job, inside and out.Very pleased and looking forward to getting the rest of the house (front) done.
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ERG Scotland, a local family business, began life in Invergordon in 1974 as Easter Ross Glass. Since then, over more than 40 successful years, ERG have gone from strength to strength, adding further products and services to their range. Now the company have one of the widest ranges of windows, doors, conservatories, orangeries and secondary glazing in the Highlands and Moray.
ERG delivers the very highest quality products, workmanship and service; every year, our customers return and recommend their services to their friends and family, so that over 80% of our work originates from recommendations. We travel across the Highlands and Moray, helping to bring the outside in, with some amazing views afforded from the conservatories and windows they install.
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