Review Time
From the first phone call to request a visit for a quote ,to the final fitting of 3 windows the service was second to none. We were kept informed at all stages, and the installation was smooth and the neat and tidy finish was brilliant. They actually arrived a day earlier than planned.
Excellent customer service from initial sales contact and survey to installation. All the ERG staff we had contact with seemed to understand the needs of the customer which made everything straightforward and a pleasant experience. In particular, Neil, the installer, is commended for his attitude, his quick and efficient completion of the job, his attention to detail and his pleasant and friendly way of dealing with his customers. We felt that he went the extra mile to ensure that he left no mess and even helped to replace blinds that we had taken down. Although still very new, the windows appear to be very good quality and we look forward to many years of trouble free glazing. We would certainly recommend ERG to others.
Thoroughly professional company providing a quality product at reasonable prices. A glazing company I can heartily recommend. I will use them again. From deciding on product to installation I can't fault any of the team. Every one who I had dealings with was polite and efficient.
Very happy with the work we received. All trades were excellent as were the materials used for our conservatory. The workmanship is first class and can recommend this company.Great job from start to finish, you will not be disappointed.
Great experience. From the company coming out to give us a quote to the Windows and Door being installed. The team were very professional, efficient, explained the process well and answered any questions we had.Really good quality Windows and Door and installed really well. Would highly recommend.
All windows replaced on our bungalow. Great experience right from first visit through to job completion. Gary was great taking us through the sales requirements and the product/price were great too; Graeme and Paul did the fitting and were faultless. They even saved existing tiles so they didn't need to be replaced after the fitting. All we had to do was rehang the curtains, no other decoration etc. Thank you very much, guys.
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ERG Scotland, a local family business, began life in Invergordon in 1974 as Easter Ross Glass. Since then, over more than 40 successful years, ERG have gone from strength to strength, adding further products and services to their range. Now the company have one of the widest ranges of windows, doors, conservatories, orangeries and secondary glazing in the Highlands and Moray.
ERG delivers the very highest quality products, workmanship and service; every year, our customers return and recommend their services to their friends and family, so that over 80% of our work originates from recommendations. We travel across the Highlands and Moray, helping to bring the outside in, with some amazing views afforded from the conservatories and windows they install.
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