Review Time
Steer clear of this company!!! Ordered over £150 worth jewellery, nearly a month ago! Still hasn’t come back and forth nonsense with emails confirming it’s on its way they will contact Evri. So I decided to contact Evri to find they hadn’t even handed the parcel over to them. The whole website is a SCAM!
Steer clear of this company!!! Ordered over £150 worth jewellery, nearly a month ago! Still hasn’t come back and forth nonsense with emails confirming it’s on its way they will contact Evri. So I decided to contact Evri to find they hadn’t even handed the parcel over to them. The whole website is a SCAM!
I placed an order on 28.12.25, money taken from my account on 29.12.25, so I expected the bangle to be on its way. Unfortunately I had not read the Trust pilot reviews before using this new site, otherwise I would have avoided it. I am still waiting for the bangle to arrive having paid for it ten days ago. In reply to Ermoleve comment on 11/2/26:Yes, I have now received my order. It arrived much later than was due according to the delivery tracker. However, I am pleased and relieved to have received it. Please have a look at the date reviews are written and think about a slightly more customer friendly reply.
Bought seven items and have been trying to return three for nearly 4 weeks. The earrings were damaged. Keep getting emails saying they will accept return but keep asking me to send photos. They are avoiding the process, I have sent photos and they keep asking questions to delay the process. They are now not returning emails. I will be applying for refund via Mastercard. Avoid !!!
DO NOT BUY FROM HERE. Wish I had read reviews. £55 necklace that is basically from china probably can be bought at TEMU. No additional packaging to even pretend it’s not from there it came in the clear bag as if from somewhere like TEMU. No response now requesting refund. Very disappointed Edit added - I contacted them and they said it should not has arrived without signature packaging so I asked them to remedy this and they never responded ! I’d beware of all of the good reviews that seem to have appeared after I posted ! If I could post pictures to here I would. As I couldn’t get a refund due to response I have bought additional packaging elsewhere and am giving the necklace as a gift even though I don’t want to.
This company is straight trash. I ordered a bracelet on 9/27 and despite Ermoleve's insistence that their products are shipped from the UK, they obviously are not. A week went by, then two, then three... then a month... No bracelet and the shipping never updated after Sept 30. I emailed Ermoleve on 11/7 to say that the order was lost and I wanted a refund. No response. Emailed again on 11/11. No response until two days later, saying they would follow up after contacting USPS. Then no update for TEN days, despite sending multiple emails. When they finally responded, they confirmed what I had already explained to them: that the order was lost and tracking hadn't updated in almost two months. They offered a refund "immediately" or replacement. I responded within an hour saying I wanted the refund and to please confirm when it was processed. That was four days ago and they've gone quiet again. Seriously. This company is trash.
Would give 0 stars if I could. This company is a scam. They’re selling stuff worth a couple of pounds for £80+. The ring I ordered made my finger turn green in a matter of hours very clearly because it was made in China and was fake. Avoid this company at all costs.
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Ermoleve, established in 2022 in London, aims to evoke a luxurious and empowering experience through captivating jewelry. We emphasize making every woman feel like a millionaire without breaking the bank, focusing on timeless elegance and promoting the idea that luxury is a feeling, accessible to all.
With a focus on timeless sophistication, our collections have empowered over 100,000 women worldwide, helping them feel confident and feminine. Our mission extends beyond selling jewelry; it's about promoting the idea that luxury is a feeling accessible to all. From delicate necklaces to statement rings, Ermoleve pieces serve as reminders of strength and sophistication in every moment.
''Luxury is not a status, its a feeling''See more
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