Review Time
After a flight was canceled, we had to find alternate travel arrangements. Six months later, still no defined refund date. They keep saying they are waiting for responses from the airline. Their customer service is terrible, offering excuses without resolving issues. I regret ever using this service.
Complete and total fraudsters. They register a website that looks similar to a Greek airline's that redirects you to their page. They book the exact same ticket you could have booked yourself from the airline's website with +25% commission. When you call them straight after to ask for your money back given this fraudulent practice, they refuse and offer to refund the taxes only. Avoid, like the plague. I hope you go bust.
After choosing a flight at a specific fare, the final price has a 40% surcharge on payment. The comment that I received was totally unclear because those additional charges were hidden till the moment of the payment. I cannot imagine what a waste of time would be to read the "terms and conditions" on every page that I visit! So please do not underestimate the users when you reply.
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