everypaw.com

4.1
4.1 Based on 21 reviews

...

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Average Rating

4.1

/
5

21 Reviews

5 Star
64%
4 Star
9%
3 Star
14%
2 Star
0%
1 Star
14%

All Reviews

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Review Time

Kathleen Butterworth
Excellent company, there is every details there for you to see, clear and secure, easy to use, cheap

Excellent company, there is every details there for you to see, clear and secure, easy to use, cheaper than most insurance company, policy details are very clear to understand, thank you everypaw❤️

5
Date of experience: Feb 16, 2026
Cleve Long
Frustrating Claims Process Experience

We have an ongoing claim with this service. We were informed that the veterinary office managed all the necessary paperwork, which we provided. The vet confirmed that everything was submitted. However, I receive almost weekly emails from the insurance asking for more information. Upon checking with the veterinary office, they insist that all documents were sent. It feels like the insurance is looking for any excuse to deny payment.

1
Date of experience: Dec 18, 2025
SpYzZe73
Avoid This Service - Policy Canceled Without Notification

I have no idea what their coverage is like since I never got that far. I had to reach out to correct my puppy's date of birth on the policy, and they canceled it abruptly with a blunt message through their portal, without any phone call or inquiry. They informed me that my puppy was too young to insure. I attempted to call and resolve the issue, but the robotic response from the representative only frustrated me further. I didn't see the email about the policy cancellation for two days and was unaware that we were no longer insured. The customer service lacks people skills. If they had reinstated the policy when I called and offered a genuine apology instead of a scripted response, I might have stayed. The customer service experience was terrible, and I couldn't even file a proper complaint myself. I'm sure they will just respond with a generic message, as they do with other negative reviews.

1
Date of experience: Dec 13, 2025
Tregonwell Rogers
Long Wait Times on Phone

There are lengthy wait times on the phone to speak with someone.

3
Date of experience: Dec 10, 2025
Gage Smith
Reliable for Multiple Pets

I've used this service for three pets without any issues regarding payments or claims. The customer service team is caring and supportive, and they even sent a card and seeds when my pet sadly passed away.

5
Date of experience: Dec 09, 2025
MP93
User-Friendly Setup

The setup is easy to use. The real test will come if I ever need to use it, but so far, everything looks good, and I recommend their prices.

5
Date of experience: Nov 28, 2025
Yvette T.
Request for Postal Details

I would prefer to receive details by post.

3
Date of experience: Nov 25, 2025
welth8913
Affordable Coverage Provided

The service gave us the coverage we needed at a reasonable price.

5
Date of experience: Nov 25, 2025
Teddy
Ongoing Claim Issues with the Service

We have an ongoing claim with this service. We were told that the veterinary office was responsible for all the paperwork, which we provided. The vet confirmed that all documents have been sent. Yet, I keep receiving almost weekly emails from the insurance asking for more details. When I check with the vet, they assure me everything has been submitted. I'm not making any progress and feel like the insurance is trying to find ways to avoid payment.

1
Date of experience: Nov 21, 2025
Outstanding Pet Insurance Provider

This is the best pet insurance provider I have ever encountered. They are extremely helpful, and when my rabbit fell ill, the insurance payment was in my account within a week. I highly recommend them.

5
Date of experience: Nov 20, 2025

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