Review Time
EZTaxReturn is the worst! Nothing changed regarding my income, which is 95% social security, and last year I filed with DIRECT through the irs.gov website and owed NOTHING! DIRECT is no longer available so I went with ezTaxReturn and ended up owing $542 and paid eztax $37 for the privilege! Not only that, they can't process your payment to the IRS but they readily accept their fee! BEWARE !!!
EZTaxReturn is the worst! Nothing changed regarding my income, which is 95% social security, and last year I filed with DIRECT through the irs.gov website and owed NOTHING! DIRECT is no longer available so I went with ezTaxReturn and ended up owing $542 and paid eztax $37 for the privilege! Not only that, they can't process your payment to the IRS but they readily accept their fee! BEWARE !!!
Super easy to understand and use, as the name says. It is 1000 times better than using Turbo tax!You do have to pay for state return. Mine was $42; worth it for me. They should state that up front, before you start loading in your Federal info . That would have raised my rating to 5 stars.
Don’t fall for the “free” - Even if you qualify for a free federal return you will pay to complete a state return. They even charge you same price if you were to print and mail . I didn’t realize price until after federal was done - wanted 39.99 to do state .. then week before deadline went up to 42.99 .. there’s other sites that are truly free .. don’t make the same mistake I did- never again ..
Although the data entry was straightforward, the rest was a complete disaster. I could never get to a place of "filing" my return. I followed all their suggestions for avoiding timing out, but nothing helped. After I had all my data entered, i got timeout logouts every 60 seconds. Logged back in, kicked out again. Over and over again. I spent more time trying to finish the filing than the time it took for data entry.
Absolute disgrace. They are supposed to provide free federal prep for simple, low-income forms, but they charge $40 anyway. They claim it is because the income was over $16K. On the IRS site, they advertise the max at $89K, not 16. Dirty games to squeeze a buck from poor people. Shame!
I notified this company that I did not want to use their services after all. They are listed as an IRS freefile vendor, but there was a minimum charge of 11.00 and efforts to upsell from there. I filed elsewhere with no issues. Then ezTax began hassling me to finish my return, although I had already canceled with them. I am still getting emails from them, but they ignore my requests for a refund. Do not use this company if you can go elsewhere.
I went through the entire process of filling out my federal 2025 return with multiple 1099s and when I got to the end, the program said I didn't make enough money to qualify for free filing, and it would be $22.95 to continue my federal return (we don't have state tax). What? After all that? It said I needed to make a minimum of $19,000, (which I did), and not over $89,000 (which I didn't) So, why didn't you tell me after entering my income, that you weren't going to file my return, instead of wasting an hour of my time giving more information that wasn't going to be used? Don't waste your time like I did.To be completely fair, my income after deductions was less than $19,000, but my gross income was higher than that when I started and knew that $19,000 was the minimum, but it didn't say "income after standard deductions". If the $19,000 minimum is after deductions, then you should say so.You heard that right, I'm living off of less than $25,000 per year and before you judge me and say to change jobs, find me one that hires people pushing 70 years old and I will.
It appeared that I successfully e-filed both federal and state until EZTaxReturn sent me an email saying my SSN was used with a different user login last year. I checked the status, and they did not submit the returns, nor did they give any instruction on how to proceed. I used a different partner, and had no issues. EZTaxReturn will not refund my state filing fee, even though I contacted BBB.
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For the past 20 years ezTaxReturn has made doing taxes fast, easy and stress-free for millions of American taxpayers. When you do your taxes with us, you don't have the burden or stress of answering complicated questions.
First-time filers have nothing to fear because we guide you every step of the way, so you get every available credit and deduction. And if you miss something, we prompt you with reminders to help you get the biggest possible refund.
You'll find ezExplanations throughout our program to make tax terms easy to understand. And since ezTaxReturn handles all the forms and math, most taxpayers can prepare their federal and state returns in about 30 minutes.See more
