Review Time
I have used them for 4 years with good results. HOWEVER, this year was not good. I did a couple of preliminary inputs of my data to know what to expect for my return. Due to life circumstances, I didn’t get back to it as quickly as I planned to file. Within a week, my status changed from eligible to file free with them to not eligible. None of my data was changed from previous input. No explanation on why that changed. Just AGI was too much! Really? A senior citizen on a fixed income? They raised the bar on that so I ended up paying $35 plus tax to get a return of under $20! Went to other sites, and got same popup. Too much AGI. I blame the administration with their fingers in everything precious to the American people. But a timely heads up would have been appreciated.
I regret that I done my taxes with EZ tax. Very refused to accept phone calls from United States every time I'm trying to reach them they keep sending me the same information it's not relevant what I'm looking for. I have a 11 years old. I have no money. I have put in my 2023 information what is going on I want to restart my tags were terror attacks again. EZ tax I regret doing my taxes with this company now. I need to file complaints on this company. And company for United States don't accept phone calls what kind of s*** is that.
The program is not calculating my tax correctly. I calculated the tax manually, and used three online tax calculators. My calculation is close to the online calculators (they don"t ask about age so they don't have the correct standard deduction). ezTaxReturn has a tax about 1.36 higher than it should be. No one seems to care at ezTaxReturn.
Warning DO NOT USE EZTAXRETURNYes - it may be free, but that is the only good thing about it. I just tried their software because the 'free' service I used last year now wants to charge me $50 for the same tax return forms as the previous year.Here is what happened:-entered all our personal info, income, expenses etc. without any issues-Their 'Federal Bottom Line' page indicated a tax due over $1200 more than what it should have been!- clicked on the 'why' beside that incorrect number and it brought up the Qualified Dividends and Capital Gains worksheet which shows your total tax due on line 25. The number there was correct, but the software puts in a number that was over $1200 more than the number from the worksheet. This was flat out wrong and I used 2 other services to confirm that it was wrong.So, you get to file for free, but this inferior software will cost you hundreds if not thousand in tax due. In my case over $1100Also, their software compute the overage we had through the Healthcare marketplace -guessing this would be a HUGE red flag to set you up for a potential audit.
Terrible customer service. I asked a question while filing out my return. It took 7 hours for a return message that said we cannot help. While waiting for their response I totally completed and filled my return with TurboTax. It figures that the IRS would promote this company. They are both incompetent losers
I will Never use this company again. I filed my taxes forgot to include a W2 but, I’d just wait until I receive my refund and then go back and Amend my taxes. Wrong! There’s no amend link on my homepage. I logged out and hit the link to amend for $9.95. All it did was have me sign back in and still no link to Amend! This is by far the worse tax service I’ve ever used!!!Update: I just received an email stating, I can now amend my taxes for a $20 fee! I’ve Never paid to amend my taxes! This is ridiculous!
Based on feedback, mostly negative I will not be using this service! It's also a red flag anything a company does not have the means for you to contact them directly especially for tax questions. I'd rather pay a professional to file my taxes than be caught in Charolette's Web.
Eztaxreturn mislead me into thinking my federal taxes would be free of charge, off of the irs.gov page they are listed as such a service. When I filed with them I was unaware that also doing my state taxes would make me have to pay my federal taxes as well, let me be very clear, they DID NOT specify that doing state taxes would opt me out of my free services for low income individuals and in fact the break down at the end of the transaction stated that the federal was zero'd out. I am now negative in my bank account and have no way of coming up with the money to climb back out and will have to pay tremendous late fees now.
These guys flagged my tax prep as a fraud causing me to file my taxes after the April 18th deadline.Despite me having the 2FA feature to log in I had to send them a copy of my drivers license.I am afraid these people will take all the info they need to make a false identity of all of my information.This is the last time I would use this “Quack” tax free file service.I protect my identity like a wold animal.
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For the past 20 years ezTaxReturn has made doing taxes fast, easy and stress-free for millions of American taxpayers. When you do your taxes with us, you don't have the burden or stress of answering complicated questions.
First-time filers have nothing to fear because we guide you every step of the way, so you get every available credit and deduction. And if you miss something, we prompt you with reminders to help you get the biggest possible refund.
You'll find ezExplanations throughout our program to make tax terms easy to understand. And since ezTaxReturn handles all the forms and math, most taxpayers can prepare their federal and state returns in about 30 minutes.See more
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