Review Time
I wish I would have done what I typically do which is read reviews before ordering!! I was excited when I saw the advertisement on Facebook, and it was for a birthday gift for my husband. It was a photo from our wedding that was going to be on the COUPLE poster. This company has got to be a SCAM!! After I placed my order, it did not look legitimate, and I haven’t received my product as promised. 😡😡😡
I wanted a special gift to give my wife for Valentine’s Day. The product I ordered came out blurry and had a much darker hue than the original photo and the preview photo. When I emailed their customer service, they told me that it was my fault and that the picture I used made it come out the way it did. Apparently their printers don’t know the difference between black and brown because the photo that was delivered made me look like a silhouette. I have never been so disappointed with the customer service. I would give them 0 stars if I could.
Order of CHF 600 Not Delivered – No ResponseI placed an order of CHF 600+, expected on 11 December. It’s now 20 January, and I have received nothing and I no longer want to receive the package because it was for a past surprise. There is no need to send me the package. I contacted the company several times and got no reply at all for a reimbursement procedure.Extremely poor service. I strongly advise others to avoid this website.I am now considering exploring legal dispute procedure to recover my money. Has anyone else had a similar experience and managed to get a refund ?
I wish I would have done what I typically do which is read reviews before ordering!! I was excited when I saw the advertisement on Facebook, and it was for a birthday gift for my husband. It was a photo from our wedding that was going to be on the COUPLE poster. This company has got to be a SCAM!! After I placed my order, it did not look legitimate, and I haven’t received my product as promised. 😡😡😡
Order received not as described on the website. I tried Multiple times to reach this company, but there is no customer contact phone #. You can only reach them by email. I sent multiple emails and no one from this company has responded.
Welp- thought this was such a great idea and wanted to surprise my bestfriend with a hoodie for Christmas. My order arrived about a week after I purchased and it was someone else’s personalized hoodie. I tried to submit a return or exchange but these guys are impossible to contact and even after I typed up an email and submitted two requests for support in their sote I have not heard anything back. Their refund/exchange policy states on their page that their isn't one “because they work hard to create one of a kind items” bet they didn't consider what it looks like when their warehouse screws up and send off the wrong item. Also want to ment that the other persons hoodies I received is very poor quality- pass this up!!
The product photos in the website are extremeley misleading, very disappointed with the product. When you order a door mat you want a door matt not a door matt print on a large mousepad. The photos or the description in the website do not mention or show this at all.Very disappointing experience.
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