Review Time
I just want to say that this has been my best online ticket booking experience. I connected with Max who got me the flights on 28 November. I wanted my family to be seated together in a same row, so they took care of the seating assignment. Rest of the things went smoothly.
I tried to cancel my ticket almost immediately after purchasing (I was within the allotted time frame of 24 hours). David said it would take 7-10 business days. They don't answer their phone anymore when they seee me on caller ID and don't respond to emails. Total loss of my money! I am contacting my bank to dispute.
Never trust this company. It may look like a lower price for a ticket but once you book it they charge you $62 because they booked it for you. Even when you cancel they won't return your $62. I sent emails they ignored same as calls. Truthfully should not have even 1 star but it wouldn't let me give a review. Beware of these scammers
This website is fraudulent. The way to scam you is their website quote at a lower price, but charge you for a full ticket then tell you that price is not guaranteed. They also charge a fee in a separate transaction, called a tax that you have to pay, which already charged by the airline. Here’s a big fraud about them, after they bought you a ticket, they ask you to attach a copy of your credit card through email or your reservation is cancelled and no money refund at all. Don't do it! It is fraud!They requested my info? Don’t fall into that trap again. They would steal all your $$$ because they knew their business would not last long.
While booking my flight, site did not ask for trusted traveler number. Or, I might have missed the link. Gave their 866 number a call. They immediately added my Global Entry number before e-ticket issuance. All this happened within 5 min phone call. A little over 10 mins later, a follow-up call was received to confirm e-ticket receipt.
I would like to express my gratitude to the agent for his exceptional assistance. He went the extra mile to support me during the booking process. Initially, I attempted to handle it on my own, but I was quite confused. Since I couldn't figure it out independently. I reached out to the company. The agent dedicated his time to assist me, and I'm genuinely thankful for his help as it significantly streamlined my process.
The weather at the destination I was flying to was going to be bad so I needed to change my flight and David was very helpful in making that happen. He answered all my questions and made the transition smooth and painless. Ben was polite and made sure that my experience in getting my ticket changed was a pleasant one.
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