Name: fashionablecanes.com
Telephone: 7275478866
Rating: 4.5

Holly Guest

4 months ago

Great customer service

I needed my order to have expedited shipping and this company came through with managers jumping in to get it done.

Date of experience: Oct 27, 2025

Lester Hellum Guest

4 months ago

The representative was professional and…

The representative was professional and timely addressing my issue.

Date of experience: Oct 27, 2025

Eoin Guest

4 months ago

Wonderfully Kind

I had been struggling for a while to replace the ferrule of my new cane. I reached out and they were quick, kind, and helpful. Some of the best customer service I've received.

Date of experience: Oct 21, 2025

Sara Guest

4 months ago

Questions Answered Well

I had some questions about an order I wanted to make, and I sent an email and got a quick personal response. I still had another questions, and got another quick, personal answer. That's what customer service should be about! I've order my cane and am looking forward to its delivery.

Date of experience: Oct 20, 2025

Candelaria Fabian Guest

6 months ago

After talking to him , I was happy!

After talking to him , I recd an email too !

Date of experience: Sep 02, 2025

Jack Ashton Guest

6 months ago

Nobody does it better

I have ordered three canes from Fashionable and one had a problem. First thing they said was let me check the warranty and do you have a picture of the damaged one. Immediately sent them a picture and minutes later they were sending me a new one. NOW THATS SERVICE!!!

Date of experience: Sep 01, 2025

Helen Karakash Guest

6 months ago

Prompt response to my question

Prompt response to my question, with the information that I needed. Thank you.

Date of experience: Aug 23, 2025

Robert E. Richter Guest

6 months ago

Outstanding company

Fine quality products, great selection and reasonable pricing. Easy ordering, quick delivery, very responsive courteous customer service.

Date of experience: Aug 14, 2025

Barbara Krusen Guest

7 months ago

Great Customer Service Experience

I initially called FC because I am a 1st time cane user & ordered the wooden handled Bahama Leaf. I love the feel of the wooden handle vs a harder molded handle. My daughter-in-law insisted the handle was 'plastic' so I came home and called FC. James answered. We spoke for a while. (James gets an A++++ for listening. I worked in geriatrics for decades & can tell when I'm being ignored.) He had me laughing when he used an electrical saw to cut into the handle of a defective cane, immediately emailing 2 close-up photos so I could see the wood grain. I laughed so hard I couldn't breathe, lol. I then sent the photo to my daughter-in-law who also got a chuckle. I don't like being treated as if my age (68) equates with diminishing brain cells, which happens more often than not. James did not treat me like I was stupid, which I appreciated. He also explained how the wooden handle was finished to created the smooth feel. Note: I actually purchased more than one cane because I have poor balance. So, I decided why not more than one cane and have some fun? So I am. ;-D

Date of experience: Aug 03, 2025

christine browne Guest

7 months ago

The canes are beautiful and Customer…

The canes are beautiful and Customer Service excellent when one was lost by the shipping company. Would definitely use again and highly recommend this company