featherandblack.com

4.8
4.8 Based on 41 reviews

...

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Average Rating

4.8

/
5

41 Reviews

5 Star
93%
4 Star
2%
3 Star
0%
2 Star
2%
1 Star
2%

All Reviews

Filter Reviews

Review Time

Anita
Fantastic experience at Feather and Black in Dreams Watford. Really happy with my bed and mattress.

Fantastic experience at Feather and Black in Dreams Watford. Really happy with my bed and mattress. Quality product, and look forward to the store reopening on Tottenham Court Road.

5
Date of experience: Feb 23, 2026
Fiona Rhodes
Great after sales customer service. A handle on my chest of drawers had broken, I received a return

Great after sales customer service.
A handle on my chest of drawers had broken, I received a return call from manager Karen who organised for the warehouse to send out a replacement handle free of charge which arrived in a couple of days. Swift and competent, it’s nice to know customer service does still exist for some companies.

5
Date of experience: Feb 04, 2026
Mr Sudip Parmar
Very good quality and excellent…

Very good quality and excellent customer service.

5
Date of experience: Feb 03, 2026
customer
The staff friendly and very…

The staff friendly and very knowledgeable about the mattresses.

5
Date of experience: Feb 02, 2026
THUT
Stylish bed frame

Stylish bed frame, great quality and easy to assemble. Fast, professional delivery too.

5
Date of experience: Feb 02, 2026
David Leader
An amazing and helpful service…

An amazing and helpful service providing 101% confidence in purchasing.

5
Date of experience: Feb 01, 2026
Claire Neil
Very good experience

5
Date of experience: Feb 01, 2026
Neil
We enjoyed the service given by Alex…

We enjoyed the service given by Alex and Richard at your Bracknell store. We were impressed Alex remade the beds we messed up while trying the mattresses without being asked.

5
Date of experience: Jan 31, 2026
Kevin Patterson
Excellent and helpful salesman.

5
Date of experience: Jan 31, 2026
Very pleased with the quality and…

Very pleased with the quality and appearance of the bed. Delivery men very pleasant and helpful Many thanks

5
Date of experience: Jan 24, 2026

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