fetchpet.au

5
5 Based on 21 reviews

Hey there, we're Fetch Pet — vets, data whizzes, techies, and insurance experts changing the way we care for our pets. We’re building a subscription and accompanying app that brings together insurance, prevention, insights, and rewards to simplify pet he...

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Average Rating

5

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5

21 Reviews

5 Star
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4 Star
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All Reviews

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Review Time

Mikey Adams
Exceptional Experience with Pet Insurance

I’ve had an exceptionally positive experience with this pet insurance provider. The team is incredibly responsive and communicative! Submitting claims through the app has been straightforward, and reimbursements were processed quicker than I anticipated, which alleviated a stressful situation. I also value the extensive coverage options for accidents and illnesses, along with the reassurance that my pet is protected in case of unforeseen events. Overall, this service is trustworthy, transparent, and genuinely dedicated to pet wellbeing. I would certainly recommend them to fellow pet owners seeking reliable insurance. 10/10 from my furry friend Clyde and me!

5
Date of experience: Dec 23, 2025
xXSilver_StoneXx
Outstanding experience with pet insurance!

I enrolled in a pet insurance plan when I got my puppy, and I can't recommend them highly enough! This year has been tough for us. My young dog was diagnosed with a serious condition, leading to multiple vet visits and treatments. The team at the service has been incredibly supportive. Filing claims has always been easy. The app is user-friendly, making the claims process hassle-free! Whenever I had questions, the team was responsive and positive. Claims were processed quickly, and funds were back in my account within days. At just $49 a month, I feel secure knowing my pet is well cared for, allowing me to focus on what truly matters. Thank you to the service!

5
Date of experience: Dec 19, 2025
Carlie Rogers
Transitioned to this service smoothly...

I’ve had a great experience, and the team has always been very understanding and supportive. I switched from my previous insurance provider to this service!

5
Date of experience: Dec 19, 2025
Summer Sanders
Quick and helpful communication...

I experienced really fast and helpful communication. The app is easy to use, and they are clear about what is covered and when.

5
Date of experience: Dec 19, 2025
Excellent value and customer support!

Fantastic value and customer service! The app is straightforward and easy to navigate.

5
Date of experience: Dec 19, 2025
Petunia Ross
Only 5 stars are deserved!

This pet insurance truly deserves 5 stars. My pet had a sudden health issue, and the claim was approved immediately, reassuring me of coverage for any ongoing concerns. Their communication through the app is fantastic, and the customer service team is exceptional. Highly recommended.

5
Date of experience: Dec 19, 2025
Highly recommend this pet insurance!

I signed up for this pet insurance when I brought my new puppy home, and I can’t recommend them enough! This year has been challenging for us. My cocker spaniel was diagnosed with a serious condition, necessitating numerous vet visits and treatments. The team has been incredibly helpful. Every claim I submitted was easy to process. The app is user-friendly, and whenever I had questions, the support team was there with positive attitudes. Claims were handled quickly, and I received reimbursements within days. At only $49 a month, I can rest easy knowing my pet is taken care of. Thank you!

5
Date of experience: Dec 19, 2025
Maurice Long
Glad I switched from my previous provider...

I switched to this service from another well-known pet insurance provider, and I couldn’t be happier. I’m saving significantly each year. I’ve made multiple claims for my dogs with no issues. The app is easy to use, and the customer service is excellent.

5
Date of experience: Dec 19, 2025
Paige T.
Affordable and outstanding service!

This service is affordable and makes it easy to file claims through their app. I’m so pleased I switched from another insurer for my pets. I don’t have to worry if they get sick or have an accident, as there’s always someone available to assist with any queries, and my claims are processed very quickly!

5
Date of experience: Dec 04, 2025
Jack
Smooth claims process & friendly support...

This service has been wonderful to deal with. I have my four pets insured and recently filed a claim for one of them. They handled the claim swiftly, and it was reassuring to receive direct updates from the team throughout the process.

5
Date of experience: Dec 03, 2025

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Business Details

  • Hey there, we're Fetch Pet — vets, data whizzes, techies, and insurance experts changing the way we care for our pets.

    We’re building a subscription and accompanying app that brings together insurance, prevention, insights, and rewards to simplify pet health and help more Aussie pets thrive. And we’re just getting started.

    We’re backed by Aussie and international investors, including AirTree, vets, insurance CEOs, pet retailers, brand and marketing experts, start-up founders, and tech leaders. We have our own Australian Financial Services License (540762), and we’re underwritten by Pacific International Insurance (ABN 83 169 311 193).See more

  • email support@fetchpet.au
  • language https://www.fetchpet.com.au/

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