Review Time
I purchased five shirts from Fincut in December. Unfortunately, I was not satisfied with the products and decided to exercise my right of withdrawal.According to the instructions, I was required to contact Fincut via email to initiate the return process. However, both email addresses provided by the company were inactive. Each time I attempted to send a message, I received an automated notification stating that the emails were undeliverable.As a result, I was unable to proceed with my return request, which is very disappointing and raises concerns about the company’s customer service and reliability.Update: After posting my review, Fincut contacted me and apologized for the situation. I have now been given the opportunity to return the shirts and will receive a full refund.While I appreciate that the matter is finally being resolved, this does not change the fact that I was not satisfied with the quality of the shirts.Additionally, even if there had been an internal IT issue on their side, the company had more than a month to resolve the matter through the PayPal case I opened when I attempted to use buyer protection. That would have been the appropriate and straightforward way to handle the situation at the time.Since the issue is now being resolved and I will receive a full refund, I have adjusted my rating from 1 star to 3 stars. However, the overall experience was unnecessarily complicated.
Claim your business profile now and gain access to all features and respond to customer reviews.
trendhim.com
jordanfanatics.com
saltydagger.com
repertoireof.com
shonajoy.com
mochipan.com
odysseyactivewear.com
liliosalingerie.com
woodchucksato.com
cashfordiamondsusa.com