findneedle.co

4.6
4.6 Based on 20 reviews

Needle is a healthcare navigation service focused on helping patients find medications at local pharmacies quickly and efficiently. We use advanced AI technology to make thousands of calls every day, ensuring patients get real-time information about the a...

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Average Rating

4.6

/
5

20 Reviews

5 Star
90%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
10%

All Reviews

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Review Time

Paddy Fisher
Needle is a lifesaver.

Needle is a lifesaver. I would genuinely struggle without their support. I used to feel so anxious every time I visited my prescriber, unsure of which pharmacy to contact for my prescription. Thanks to Needle, that stress is a thing of the past. Thank you 😊

5
Date of experience: Jan 12, 2026
Kelly H
This service is an absolute life saver

This service is an absolute life saver. My prescription has been back ordered and impossible to find, and because it's a controlled substance I was having to individually call each pharmacy and hope that I could speak with someone who could. Findneedle.co found my medication in stock within a few minutes and I was successfully able to get my prescription filled. This service is worth the money, highly recommended!

5
Date of experience: Oct 29, 2025
Lindsay Kate Ballif
Works well in NYC not so much in LA

Works well in NYC not so much in LA. Terrible at calling LA, will lie and say that they found it and then when you have your prescription sent to that pharmacy, they'll say it's out of stock. Not sure if it's a new AI program or what, but hella frustrating.

1
Date of experience: Sep 12, 2025
Hayley Mullane
Worth every penny for the concierge…

Worth every penny for the concierge service. And customer service is friendly and fast. I am so happy I found this company!!!

5
Date of experience: Sep 11, 2025
Ariel King
Couldn’t be happier with this service

Incredible service that has been an absolute lifesaver. Worth every penny. Have been able to use it to find medication 4 times now that I absolutely would not have found on my own.

5
Date of experience: Sep 08, 2025
Jess R
This service is an absolute lifesaver…

This service is an absolute lifesaver and I could not ask for a more responsive, warm, supportive team of people. With multiple kids on multiple meds I was spending hours tracking down meds and even more hours worrying about running out of meds. That burden is now gone! I am floored not only by how quickly the team tracks down the meds but also by how responsive they are during the process. It feels like a partnership and I am so grateful. Thank you Needle Team!!

5
Date of experience: Jul 28, 2025
Daniel
Literal Lifesaver

I have no clue what I would've done if I did not find Needle. This is the bar none the best way to reliably find medicine that is subject to be out of stock often.

5
Date of experience: Jun 11, 2025
Found medication quicker than promised

I stumbled across Needle via a Reddit thread when I found myself searching for generic Vyvanse again for the third time in a year. My normal pharmacy was super unhelpful and claimed they didn’t know if or when they’d have it back in stock. Trying to manage a full-time job where I’m on the phone all day and then taking care of my family in the afternoon/evening left me feeling really overwhelmed when it came to trying to find time to locate my medication. The $6 I spent on this service saved me $130 as finding the generic meant I didn’t have to shell out for the brand. SUPER worth it; extremely thankful I found Needle and would definitely use them again in the future.

5
Date of experience: Jun 10, 2025
So fast. So good. Thank you Needle team.

With Rite Aid going bankrupt, I was suddenly thrust into the Wild West of trying to get my rX filled. I had no idea it was this bad.I found Needle, and within a few hours they helped me find the ONLY pharmacy in my area that still had Vyvanse in stock.I had a support chat open with Kari, who was with me every step of the way. Honestly, I would have given a good review for the customer service alone. But the fact that they actually came through in such a short amount of time? Stellar.I hate that this service is even necessary, but I’m glad that Needle has stepped up in the absence of a well functioning healthcare system.

5
Date of experience: Jun 10, 2025
Rebeks Clark Mane
Life-Saver

Life-SaverWhat a brilliant and needed service. I've been out of my ADHD meds for 2 weeks now. I had not been functioning well. My executive functioning and capacity to tolerate set-backs was in a tail-spin and I was spending more time than I want to admit staring off into space instead of trying to find a darn pharmacy that had my meds. Signed up for Needle, and within a couple hours they found me a pharmacy with my meds in stock. <3 <3 <3

5
Date of experience: Jun 09, 2025

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Business Details

  • Needle is a healthcare navigation service focused on helping patients find medications at local pharmacies quickly and efficiently. We use advanced AI technology to make thousands of calls every day, ensuring patients get real-time information about the availability of their medications. Whether you’re looking for ADHD medication, mental health treatments, or any other prescription drugs, our service takes the hassle out of calling multiple pharmacies to check stock.

    What makes Needle stand out is our AI-driven approach. With over 20,000 calls made each month, our platform minimizes wait times and increases accuracy, helping patients find in-stock medications faster than traditional methods. We’ve drastically improved our AI to reduce callbacks and issues, making the process even more seamless for our users.

    In addition to medication searches, we’re expanding our service to help patients compare costs on high out-of-pocket medical procedures, offering a transparent way to shop for healthcare services.

    Our growing number of satisfied customers speaks to our commitment to providing top-tier service, with a focus on efficiency, transparency, and patient care. At Needle, we’re revolutionizing the way patients access medications and healthcare, making the experience faster and more reliable than ever before.See more

  • language https://findneedle.co

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