patients.animahealth.com

4.3
4.3 Based on 755 reviews

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Average Rating

4.3

/
5

755 Reviews

5 Star
74%
4 Star
8%
3 Star
3%
2 Star
1%
1 Star
14%

All Reviews

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Review Time

Keith Grindley
Our surgery no longer takes requests to see a GP over the telephone. We fill in an online form Anima

Our surgery no longer takes requests to see a GP over the telephone. We fill in an online form Anima. It is quick and easy to use and once filled in it goes to the GP on call who will read through it and decide a course of action. They then send a text message to you saying what wool happen. It is very effective and our surgery is now a calmer happier place to be. Top marks and highly recommended.

5
Date of experience: Feb 21, 2026
MrsRitaTully
Excellent response

Excellent response and my request was actioned the same day.

5
Date of experience: Oct 31, 2025
Teresa Waller
I completed a form online with very…

I completed a form online with very clear questions, it was an easy process. I received a response same day with clear instructions on what I needed to do next. I was very happy with the outcome

5
Date of experience: Oct 31, 2025
John Rosewarne
Surgery responded to my request…

The Surgery responded to my request speedily, smoothly and efficiently, as they have done consistently during my current treatment programme.

5
Date of experience: Oct 31, 2025
Mr Antonio Junior
Very good service

Very good service, fast and efficient response

5
Date of experience: Oct 30, 2025
Susan Shepherd
Always help and I thank the doctors

Always help and I thank the doctors

5
Date of experience: Oct 30, 2025
Yakubu
Pretty straightforward and easily…

Pretty straightforward and easily accessible.

4
Date of experience: Oct 30, 2025
Pippa Copleston
Shocking system

Shocking system, takes forever and have to access at 6am to ensure it’s not full. Too many questions and appt given on app which is stupid if you’re ill. Getting up for 6am and then waiting to hear back when you feel like crap is counter intuitive. I hate it so much I’m changing GPs

1
Date of experience: Oct 30, 2025
richard pettitt
Great response time

5
Date of experience: Oct 29, 2025
David Platt
The system does not work

The system does not operate correctly and would not respond to slider operations - pain and discomfort. Once again another system is put in place which demands the patient almost diagnoses her/himself. I'm not impressed.

1
Date of experience: Oct 29, 2025

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