Review Time
I have bought from them Inline Softening Resin Water Filter for Limescale and Hardness Removal for just £11.99 but after 2 weeks this stopped to do the job and limescale came back. At the time I wrote review on their website with honest opinion says that 11.99 just for two weeks is expensive solution but after reviewing my opinion they decided to not add it on their website. This means they only let positive reviews to be added on their website. After not even 1 year We had disaster at our brand new renovated kitchen. The filter casing cracked and leak was so big that we have nearly lost thousands of pound as everything was flooded with water. Thanks to quick reaction we have saved a lot. I can't even imagine what could have happened if we wasn't at home ...
I regret there is no option on trustpilot to add the pictures as I wish everyone could see what happened.
I have bought from them Inline Softening Resin Water Filter for Limescale and Hardness Removal for just £11.99 but after 2 weeks this stopped to do the job and limescale came back. At the time I wrote review on their website with honest opinion says that 11.99 just for two weeks is expensive solution but after reviewing my opinion they decided to not add it on their website. This means they only let positive reviews to be added on their website. After not even 1 year We had disaster at our brand new renovated kitchen. The filter casing cracked and leak was so big that we have nearly lost thousands of pound as everything was flooded with water. Thanks to quick reaction we have saved a lot. I can't even imagine what could have happened if we wasn't at home ...I regret there is no option on trustpilot to add the pictures as I wish everyone could see what happened.
I recently bought a booster pump for my reverse osmosis filter from Finerfilters, and the next-day delivery was a real advantage. The pump works very well, filling my tank in about 25 minutes instead of nearly 2 hours with the previous one. Overall, a great experience and highly recommended.
Excellent service who replaced a whole Tap assembly for missing 2 small parts in very short time. This was an installation upgrade to replace their 5 filter model which had given good service for many. years and is still very serviceable.Highly recommended.
Finerfilters press button chrome water spout
I purchased this, online, because the water spout was exactly what I needed to provide a fresh water supply for cleaning teeth and for drinking water in a bathroom. I have 2 cold water feeds, one for handwashing as it was from a water storage tank and the other off the mains for teeth cleaning etc.
When I received this, I really liked the quality, however I was in no real hurry to install it as the bathroom was still in the design & construction stage. So, when I was ready,
Initially, I emailed, was told they don't have any connections to a 22mm BSP. So, I telephone and explained it need not be to 22mm BSP fitting, but I needed to be able to connect to bottom of the threaded shaft of the fountain which had a 6mm compression joint, but with no olive supplied. I asked for suitable connections to finally connect to 1/2 inch BSP threaded connection. I was completely blanked out by their representative, and even though l explained exactly what I needed, the person I spoke to was extremely unhelpful and didn't want to know.
I am not a novice at plumbing, but as consequence of the lack of help from fine filters I have now spent 3 months trawling the Internet & visiting plumbing suppliers trying to find suitable connections. I found a motorhome builder who spent time trying to assemble plumbing items, and when he was unable to do it, he suggested trying a hydraulic company. An agricultural vehicle parts specialist also spent time researching solutions. and was able to supply an olive for the compression joint for just 59p! I have now assembled the four items that are needed to connect the fountain to my sink, but no thanks at all to fine filters who have been no help whatsoever!
I have used the Newton Fluoride and Limescale Reduction Gravity Water Filter for approximately 18 months and thought they were a good filter, previously I purchased directly from Newton Filters and from Amazon. I purchased some replacement filters at the beginning of June 2025, upon receiving the filters I noticed that the packaging had changed, however the filters looked the same. I set the filters up as per instructions and as I had previously, I noticed straight away that these filters were not working well, the previous filters gave scum free tea for several months, these have made no difference what so ever. I reached out to Fine Filters Customer Service and gave them a generous 2 weeks to reply and have received no response, going forward I will not use Fine Filters, I'm unsure if they are using genuine filters, cheap copies or have a bad batch of filters, because they don't respond I will buy filters from Amazon.
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