firstbase.io

4.3
4.3 Based on 161 reviews

We have made it easier than ever for tech entrepreneurs to start a business in the United States and establish a bank account even while abroad....

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Average Rating

4.3

/
5

161 Reviews

5 Star
72%
4 Star
12%
3 Star
1%
2 Star
3%
1 Star
12%

All Reviews

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Review Time

Lisha Watling
Firstbase has been the best thing I could have asked for. I live internationally, and they’ve suppor

Firstbase has been the best thing I could have asked for. I live internationally, and they’ve supported me from day one, helping me open my business and ensuring I remain compliant. As someone unfamiliar with U.S. laws, having access to their support team has been invaluable. Whenever I email with questions or need help, they’re prompt, efficient, and genuinely kind.

5
Date of experience: Feb 06, 2026
James
Please Avoid - Don't make our mistake.

If you are looking to incorporate your company in the US, save yourself the headache and look elsewhere.We submitted all of our documents through Firstbase only to have them flag an “issue” with our share price, the same price their own system had prefilled when registering. I replied within minutes confirming the fix, yet over a week later there has still been no action or update.Support is practically non-existent. The live chat feels outsourced, offering scripted responses that literally go nowhere. You cannot get anyone genuinely accountable or proactive. One agent this morning even had the nerve to ask “is there anything else I can assist you with today?” Anything else?! You haven’t assisted me with anything anyway!To make matters worse, I cancelled their mailroom service which they confirmed, yet the platform still shows it as active and I continue to receive automated prompts to complete setup. Their platform is clearly pretty broken and so is their communication.For a company that promises a smooth and modern incorporation experience, Firstbase has been anything but. Infuriatingly slow responses, buggy systems and zero ownership from their team.I genuinely rarely leave negative reviews but this experience has been so very disappointing. If you value your time and sanity, look for a more reliable service.

1
Date of experience: Oct 26, 2025
Oumar
Happy

That’s fine to work with them.

5
Date of experience: Oct 21, 2025
Ira Sumner
Incredible Customer Service — They Actually Care

Every time I’ve had a question, their team has gotten back to me incredibly fast — usually within an hour, and never more than a day. Their attentiveness and customer support are outstanding! I’m still in the early stages of setting up my first C-Corp, and they’ve taken the time to explain everything in simple, easy-to-understand terms — no confusing legal jargon at all.

5
Date of experience: Oct 21, 2025
Fabien-Pierre Nicolas
Scam: charging me $149 for agent 18 months post cancellation

Firstbase.io seems like a good idea at first but they keep charging even after you close your business and move on on your credit card. You can't remove your credit card on file or reach out anyone in support.

1
Date of experience: Oct 13, 2025
Emanuel Jiménez
Excellent experience

Excellent experience, the technical support is very fast and very friendly. I recommend using their service.

5
Date of experience: Oct 09, 2025
Inga Messer
Easy

Fast, easy, professional

5
Date of experience: Sep 26, 2025
Oscar Burga
Great service

Excellent service, just about everything is automated for you, you just need to fill out some forms & data.Pricing is fair & competitive compared to other similar services. Customer assistance is great, both times I needed help they got back to me in less than 5 minutes. Improvement suggestions:- bring back different agent tiers (agent light, autopilot, etc)

5
Date of experience: Sep 22, 2025
Susan Lorraine Bennett
'Autopilot' Subscription is not so Auto

I subscribed to "autopilot", USD$299/year. They are supposed keep on top of filings. I learned that my filing was late. So I asked them what is going on? They send me an invoice for USD$740 with no itemisation. And filings for domestic corporations for the state of Delaware is USD$50 and the franchise tax min. is USD$175. Still trying to review. But buyer beware. They are not very transparent. Try finding some other options.

2
Date of experience: Sep 10, 2025
Celina Franceschini
Opening my company with Firstbase was…An Amazing Experience – Super Easy and Fast 🚀

Opening my company with Firstbase was so much easier than I expected. The whole process was super quick, smooth, and efficient — in just a few days, everything was ready ✅. The platform is very intuitive, and the support team was always helpful and responsive. I’m extremely happy with the service and highly recommend Firstbase to anyone starting a business.

5
Date of experience: Sep 10, 2025

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Business Details

  • We have made it easier than ever for tech entrepreneurs to start a business in the United States and establish a bank account even while abroad.

  • email sales@firstbase.io
  • language https://firstbase.io

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