firstcallmotorbreakdown.co.uk

4.7
4.7 Based on 100 reviews

Founded in 2002, First Call offers great value breakdown cover at fixed prices for any age vehicle. With a focus on customer service and a personal touch when assistance is required, motorists have trusted First Call for over 22 years to help them when t...

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Average Rating

4.7

/
5

100 Reviews

5 Star
89%
4 Star
4%
3 Star
2%
2 Star
1%
1 Star
4%

All Reviews

Filter Reviews

Review Time

Clare Farmer
Positive experience logging the recovery. I had to break off the call to book into a garage which I

Positive experience logging the recovery. I had to break off the call to book into a garage which I didn't realise before the call, but when I called back the previous details were saved so it was very quick.
Recovery vehicle turned up within an hour or so and I just had to hand over the keys and he did the rest.

5
Date of experience: Mar 01, 2026
Clare Farmer
Very positive experience

Positive experience logging the recovery. I had to break off the call to book into a garage which I didn't realise before the call, but when I called back the previous details were saved so it was very quick.Recovery vehicle turned up within an hour or so and I just had to hand over the keys and he did the rest.

5
Date of experience: Feb 26, 2026
Oliver Flaxman
They arrived to assist me when my car…

They arrived to assist me when my car wouldn't start due to a faulty battery and they arrived much earlier than I thought and also had my car started very fast, will definitely rely on them again!

5
Date of experience: Feb 07, 2026
customer
Fantastic service!!

I received great communication by text and by phone from the moment my cry for help went in! The mechanic arrived really quickly and was friendly and professional and quick to get my car started again. I’m very grateful of the excellent service I received.

5
Date of experience: Feb 05, 2026
DangerMajor
Had a flat battery on my car

Had a flat battery on my car, gave first call a ring and half an hour later I’m up and running! Excellent service, mechanic was polite and thorough.

5
Date of experience: Jan 28, 2026
Grace Samuels
Very helpful and totally efficient.

5
Date of experience: Jan 22, 2026
Dominique  Harrison
The communication was excellent and…

The communication was excellent and they arrived very promptly even before the ETA given in the text I received. Super friendly guy, very careful with my car and even when he had difficulty getting it off the truck he resolved the issue with calm and patience. Our recovery driver was called Mich and he reassured me the whole time.

5
Date of experience: Jan 17, 2026
Robert Preston
Breakdown service arrived promptly and…

Breakdown service arrived promptly and were very helpful managed to get my vehicle started to get it towed.

4
Date of experience: Jan 16, 2026
Linda Defilippo
Very efficient over the phone to…

Very efficient over the phone to arrange car collection and arrival very prompt …definitely recommend…

5
Date of experience: Jan 12, 2026
Darren
Chris was really good we had a problem…

Chris was really good we had a problem with one company picking up the car as soon as he was informed he did as he said always keep me informed prompt service and recovery firm very polite would recommend every day

5
Date of experience: Jan 10, 2026

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