sandown-group.co.uk

5
5 Based on 21 reviews

Sandown Group are proud representatives of the prestigious Mercedes-Benz brand. Our modern and well-equipped retailers spread across the South Coast of England, with locations in Basingstoke, Dorchester, Epsom, Farnborough, Guildford, Hindhead, Newbury, P...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

5

/
5

21 Reviews

5 Star
96%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
0%

All Reviews

Filter Reviews

Review Time

Antony A.
Second Year Service Experience

I required a second-year service for my vehicle. Having previously visited a local dealership for a fault that was resolved quickly and effectively, I believed they would handle my service well. In the past, I had always gone to another service center. A representative assisted me and truly exemplified the quality of the company. They were courteous, efficient, and offered great advice and service. They also provided a service plan option to save me money and kindly repaired a puncture on my vehicle. Outstanding work—keep it going!

5
Date of experience: Dec 15, 2025
Felix Brooks
Outstanding Service Experience

I had the pleasure of working with a representative from the company, and I can’t express enough how exceptional his service was. From the moment I reached out, he was absolutely fantastic. He was friendly, professional, and incredibly accommodating throughout the entire journey. He took the time to address all my inquiries, explained everything clearly, and ensured I felt confident with every choice. The representative went above and beyond to accommodate my schedule and preferences, making the overall experience smooth and stress-free. His expertise, patience, and commitment truly stood out, and I highly recommend him!

5
Date of experience: Dec 14, 2025
Daphne
Outstanding Sales Team Experience

I had a wonderful experience working with a representative to purchase my first vehicle! The support throughout the process was exceptional. Unlike past purchases from other brands, I have no complaints about this service. A true asset to the team!

5
Date of experience: Dec 12, 2025
Jason Taylor
Dependable Service Customized for You

The staff were always accessible and flexible to accommodate individual needs. Every detail of the purchase was thoroughly explained, and the transaction itself was quick and smooth. All team members were polite and friendly.

5
Date of experience: Dec 11, 2025
X_Gremory
Outstanding Service Consistently Delivered

For years, I've relied on this company, and their service has always been remarkable. An isolated incident last year showcased their world-class management. The Branch Service Manager handled my concern swiftly, ensuring my satisfaction. The recent service was impeccable, and I truly felt the difference in my vehicle's performance. Special thanks to the entire team for their professionalism and warm welcome.

4
Date of experience: Dec 11, 2025
Gerard Adams
Outstanding Sales Support

The representative was incredibly helpful and considerate, making the entire process seamless and easy.

5
Date of experience: Dec 11, 2025
Leisha Sanders
An Excellent Purchase Experience

My experience purchasing my first vehicle was exceptional, thanks to the representative's brilliant support throughout. Unlike previous experiences with other brands, I found no faults in the service provided. A true asset to the team!

5
Date of experience: Dec 11, 2025
Donald Walker
Fantastic Car Buying Journey

We had a wonderful experience at the dealership. If you're looking for a professional to assist you, this representative is the one to go to! Many thanks for the excellent care.

5
Date of experience: Dec 10, 2025
Brynlee C.
Great Service Experience

The representative was knowledgeable and very helpful.

5
Date of experience: Dec 07, 2025
Matilda Anderson
Wonderful First Dealership Experience

I had an excellent first experience with a dealership. The representative was particularly helpful, promptly answering all my questions. I highly recommend her to anyone in search of a new vehicle. Other staff members were also accommodating and supportive.

5
Date of experience: Dec 07, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Sandown Group are proud representatives of the prestigious Mercedes-Benz brand. Our modern and well-equipped retailers spread across the South Coast of England, with locations in Basingstoke, Dorchester, Epsom, Farnborough, Guildford, Hindhead, Newbury, Poole and Salisbury.

  • email help@sandown-mercedes.co.uk
  • call 03301784154
  • language https://www.sandown-group.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More