firstcharterbus.com

4.7
4.7 Based on 160 reviews

...

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Average Rating

4.7

/
5

160 Reviews

5 Star
86%
4 Star
5%
3 Star
3%
2 Star
3%
1 Star
3%

All Reviews

Filter Reviews

Review Time

customer
The bus was right on time and our…

The bus was right on time and our driver was great!

5
Date of experience: Nov 02, 2025
Anthony
Wedding Shuttle

My husband and I used First Charter (Lansdale,PA Branch) for our wedding. They were easy to work with, had great customer service, and was affordable! We did not get to meet anyone personally from the shuttles, but our guests had nothing but positive things to say about First Charter and their drivers. We highly recommend First Charter for any event!

5
Date of experience: Nov 01, 2025
customer
Absolutely Horrible

Absolutely Horrible! I scheduled 3 trips for one day. The bus was over 20 minutes late for the first pick up. Never showed up for the second pick up leaving us scrambling for rides for guests of our event. Third bus was also late and we were still left with guests needing rides. Received 2 numbers to use the day of the event which no one ever responded to after many calls and voicemails. Will never recommend this company.

1
Date of experience: Nov 01, 2025
customer
Great communication

Great communication. The driver arrived to the location on time and went above and beyond to make sure the riders had a great experience.

5
Date of experience: Nov 01, 2025
customer
Bus a tad bit late on pickup but…

Bus a tad bit late on pickup but excellent return service

4
Date of experience: Nov 01, 2025
Maggie Bonadonna
WONDERFUL!

WONDERFUL! The bus was timely, clean and efficient. Thank you!

5
Date of experience: Nov 01, 2025
Kevin Lewis
We had a great experience with First…

We had a great experience with First Student for our field trip last Friday! Our driver, Dave, was outstanding professional, friendly, and made sure everything went smoothly from start to finish. Usually, arranging transportation for field trips can be a challenge, but First Student made the entire process easy and stress-free. The bus was clean, on time, and the service was top-notch. We’ll definitely be using them again for future trips!

5
Date of experience: Oct 31, 2025
David Pettersen
Driver was fast and efficient and…

Driver was fast and efficient and friendly, more than willing to accommodate leaving early if need be

5
Date of experience: Oct 31, 2025
customer
Short notice fulfilled

Short notice fulfilled! Well versed agent took care of us quickly. Driver was spectacular. Amazing service!

5
Date of experience: Oct 31, 2025
Amy Boylan
Our driver was amazing

Our driver was amazing--super friendly, really patient, very safe driver, and went above and beyond by tailoring a playlist just for our event. There were traffic jam and weather challenges and he rolled with it all like the professional that he is.

5
Date of experience: Oct 30, 2025

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