Review Time
I love the fact that the Fixed.Net team knows how to evaluate a problem and how to go about fixing it. Time and time again the Fixed.Net team has proven that they are behind me and my business 100% and their priority is my success.
This past week I was having issues with my online business and the pages were not redirecting properly. Several gents including Unggul, Laila, Solomon, Hendra, Samuil, Dicko, and other agents jumped in and took care of the problem.
The team at Fixed.Net have helped in keeping our website business running, and have contributed to our success.
I can't say enough good things about the Fixed.Net company and their team.
Thank you Fixed.Net. I appreciate you all so much.
Respectfully, Paul Watson The Diamond Book Club
I love the fact that the Fixed.Net team knows how to evaluate a problem and how to go about fixing it. Time and time again the Fixed.Net team has proven that they are behind me and my business 100% and their priority is my success.This past week I was having issues with my online business and the pages were not redirecting properly. Several gents including Unggul, Laila, Solomon, Hendra, Samuil, Dicko, and other agents jumped in and took care of the problem.The team at Fixed.Net have helped in keeping our website business running, and have contributed to our success.I can't say enough good things about the Fixed.Net company and their team. Thank you Fixed.Net. I appreciate you all so much.Respectfully, Paul Watson The Diamond Book Club
Friday 13th was unlucky for me with a website hacking. I've used Fixed before and had a very positive experience so I had no hesitation in contacting them again. Samuil was assigned to the task within 5 minutes and by the end of the afternoon everything was secure and back to normal. Great job by Samuil. I have no hesitation in recommending Fixed
I needed help with some systems admin type tasks to do with DNS and email when porting a web site from shared cPanel hosting to a managed VPS service using Enhance panel. I was recommended fixed.net's service by the team at Enhance. The service was very professional, super fast and completed in time. Communication was also perfect; I was kept updated about everything, and the team responded to all my questions clearly.This is a fantastic service, and you can all upon the team at Fixed.net without needing to worry about having your own systems admin person. Highly recommended!
I have used Fixed.net a couple of times before and always found them helpful and knowledgeable. For this task I was experiencing a sudden surge in traffic to my WordPress website which did not seem genuine. Samuil suggested a course of action and then helped me install a plugin to block the traffic. He was helpful and patient as we worked through the problem together
I’ve read a couple of reviews and can totally see the one star reasons as I have felt like this many times.The issue is most the staff are amazing and really knowledgeable but some just don’t put any care into it and just want to get the task completed ASAP even if that means not answering or fully resolving which is very frustrating.My biggest frustration is timeframes or they will start the task but then start another 10 and come back to you the next day your not valued in that way as a customer. That said I can appreciate emergency things like site down and totally think they should take priority.The raising tickets the way we do it I feel makes it complicated for the team to handle as it’s all jumbles rather than specific spaces to fill a form or list as you can’t enter things in a simple Issue- Priority- Ideal resolution kinda format as if you press enter it sends it so it’s all just a load of jumbled words.Overall there are some great people here and doing the best with what they have to work with it’s not them who set how the process works they just have to follow it. For me personally I would even be happy to pay that little more just to have that extra support as I am sure many others would. Although many times over this last few months having been hacked and faced multiple issues I feel I would have raised some as 1 star especially the hack but I would say more times than not I am happy hence the 4 star
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Fixed.net can fix, host, manage & maintain any website. We can do everything an in-house IT team would do, allowing businesses of all sizes to spend time on growing instead of worrying about their website. Use us for one-time quick-fixes, or let us take care of your entire online presence.
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