national-broadband.co.uk

4.7
4.7 Based on 175 reviews

...

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Average Rating

4.7

/
5

175 Reviews

5 Star
85%
4 Star
11%
3 Star
1%
2 Star
1%
1 Star
3%

All Reviews

Filter Reviews

Review Time

Elaine Barnes
Outstanding customer service! Timely setup and support provided

Outstanding customer service! They promptly arranged the equipment and technical support, arriving exactly as scheduled. The technician was polite and professional, clearly outlining his process and any potential challenges I might face. The equipment works just as promised.

5
Date of experience: Jan 15, 2026
Cole B.
Impressive speeds

Impressive speeds

5
Date of experience: Dec 10, 2025
Jenny S.
Exceptional customer service with quick replies

The customer service was exceptional—responses on WhatsApp were quick, and they were very helpful. When I had a question about the installation (there was some confusion regarding the subcontractor's name), they were eager to help me sort it out! I've been using their internet for several months, and it's been fantastic—exceptional speeds and a stable connection, even with mobile signal. A complete upgrade from my previous mobile broadband. Highly recommend!

5
Date of experience: Dec 09, 2025
n5omnia62
National Broadband - 5G Experience

I received a national broadband Wi-Fi box with a 5G SIM. The speed is exceptional, exceeding 300, and it remains consistently reliable. I haven't encountered any issues so far, fingers crossed. A dependable service that has always been supportive when I've reached out.

5
Date of experience: Dec 05, 2025
Rex Johnson
Swift delivery

Swift delivery; the router arrived in just 2 days. So far, it operates flawlessly.

5
Date of experience: Dec 04, 2025
TCZeik
Excellent service

Excellent service. Previously, I had a broadband speed of 32 Mbps with another provider, and now, with this service, I enjoy speeds of 170 Mbps. Many thanks! 😊

5
Date of experience: Dec 04, 2025
Kelvin
Consistent updates throughout the process

Consistent updates throughout the entire process. Very professional.

5
Date of experience: Nov 12, 2025
Ingram Baker
Helpful from the beginning

They were very helpful from the start. They provided honest expectations about potential speeds, and we are achieving those and more. The engineer was excellent, persevering through a tricky setup. Thanks to everyone, 5 stars!

5
Date of experience: Nov 12, 2025
Finn Morris
Very satisfied

Extremely easy to work with, no complications, and fairly priced.

5
Date of experience: Nov 10, 2025
Smooth transition between providers

I switched from one provider to another, and this service offered great guidance. The transition was seamless and an improvement over my previous router.

5
Date of experience: Nov 10, 2025

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