Name: fixr.co
Telephone: 02037000610
Rating: 4.4

Roger Rayner Guest

1 week ago

Never had any problems using Fixr.

Date of experience: Mar 01, 2026

Joe Cahill Guest

1 week ago

Had some issues on the app and couldnt…

Had some issues on the app and couldnt access my ticket, but the service team was super helpful and got me good. Everything got sorted out quick would recommend - Hayley-ann is the goat

Date of experience: Mar 01, 2026

S L Guest

1 week ago

refund

I couldn’t make it to an event I had paid for and was unable to sell the ticket. I wasn’t sure if it was possible to get a refund at all but when I reached out to customer service they were responsive and helpful and simply asked for proof that the event organiser authorised the refund. I really appreciated the support and I got a full refund after a few emails, thank you specifically Amelia, Fixr.

Date of experience: Feb 28, 2026

Ntombi Ntinga Guest

1 week ago

Bought a wrong ticket for an event

I accidentally bought a ticket for an event in JHB instead of Durban. I contacted them regarding the incident and they were happy to offer me a full refund. Within 2 days i had received my funds in my account.

Date of experience: Feb 27, 2026

Sally D Guest

1 week ago

Great customer service

I requested my tickets to be transferred to another date that was available as we can no longer go and Amelia promptly did this for us and provided the new tickets. Brilliant service thank you.

Date of experience: Feb 27, 2026

Stephanie Gaines Guest

2 weeks ago

Excellent Customer Support!

Was unfortunately not able to make an event at the last minute and searching for help to get a refund; Tramaine at FIXR was so pleasant and helpful - provided me with website information, and answered questions quickly. I very much appreciate the response and excellent customer support!

Date of experience: Feb 26, 2026

Wayne Guest

2 weeks ago

So straightforward

So straightforward, no fuss and expedient.Even when I mistakenly deleted my tickets, I sent an email for help, and literally the next morning they were emailed to me again. Can really recommend using FIXR

Date of experience: Feb 25, 2026

Freja Chisholm Guest

2 weeks ago

Money returned

There was a network issue when buying my ticket for a concert, and so the money went through but I didn't receive a ticket. I emailed Fixr, and within a week the money was back with me, and the issue was sorted. Thank you Amelia from Fixr for being so helpful.

Date of experience: Feb 22, 2026

Honey Austin Guest

2 weeks ago

Amelia was super helpful transferring…

Amelia was super helpful transferring my tickets when I accidentally selected the wrong venue. She was super quick to respond and lovely to chat too! Would defiantly recommend:)