Name: fixr.co
Telephone: 02037000610
Rating: 4.4

Bertha P. Guest

10 months ago

Excellent customer service

Quick, friendly and helpful support

Date of experience: Apr 16, 2025

Morgan R. Guest

11 months ago

FIXR user for 2 years - great team and functionalities

I've been using FIXR for two years now and really rate them. Azi has been so helpful and even came to meet us the other day which was the first time a ticketing company has ever offered to meet us in person. Functionally, it does everything we need - the analytics are the best I've worked with.

Date of experience: Apr 01, 2025

Jane Morris Guest

11 months ago

I misstyped my email address and…

I misstyped my email address and therefore lost my ticket and the fixr team helped me immiately to sort it out!

Date of experience: Mar 31, 2025

Hale R. Guest

11 months ago

TERRIBLE customer service time - Organiser

As an organiser through FIXR, I like the platform. Its easy to use and doesnt (currently) have a monthly fee for its use. It DOES however have very slow and poor customer service for Organisers who are the ones paying their wages. As an Organiser through the platform, I shouldn't have to wait over an hour for a simple request. They also lack basic functionality within the platform such as - - should you need to cancel an event, you have to manually take each customers email, add it to your own email tool, and then send them the cancellation reason. being able to simply cancel an event and then send an email to all is such a simple thing. - there is no tracking for clicks and views for what the source is. Eventbrite has this. - no embeddable video option for landing pages to showcase events. This is a rather simple piece of functionality. - Im still on hold by the wayI waited 4 times after calling 4 times and being disconnected each time. Its unacceptable that a company of FIXRs size doesn't have better organiser support.

Date of experience: Mar 31, 2025

SR Guest

11 months ago

Great ticketing platform

Great ticketing platform - great functionality and allows me to really understand who are buying tickets!

Date of experience: Mar 25, 2025

Forrest Guest

11 months ago

No notification of venue change

Venue was changed and not informed. Fixr continue to say it's not their responsibility and the event planners should have informed me, how can they when they don't have my email address. Only fixr do.

Date of experience: Mar 22, 2025

Roger Turner Guest

11 months ago

Amelia was so friendly and efficient

Amelia was so friendly and efficient. Terrific

Date of experience: Mar 21, 2025

Vilma Guest

11 months ago

FIXR

Amelia was really helpful and friendly. She made sure to answer all my questions and provided clear and speedy assistance. Highly recommend

Date of experience: Mar 20, 2025

Bertrand Butler Guest

11 months ago

Phelela & Team FIXR Did amazing after…

Phelela & Team FIXR Did amazing after loosing my ticket after a miss-spell.Really good communication and reassurance of the issue thank you.

Date of experience: Mar 19, 2025

Carlene Sanders Guest

1 year ago

Booked a ticket for an event in May,but…

Booked a ticket for an event in May,but the event was canceled from the organisers and I received an email on 6th of March that fullnrefund will be issued within 11 days. Haven't received anything and when I have sent email asking for an update I've been told to forward the initial email... just refund my money I've paid on time as you said. Gonna have to contact my bank and report a scam again if don't hear back and see my money in my account. Why have to be so much hassle, terrible service,will never book again.