Review Time
been trying to return in timely manner but no return addresses and poor customer service been sending eemails for a week and doing their retun form multiple times with all the info they want and still nothing yet they give me 2 weeks to return and then when 2 weeks is done they say I waited to long
I've ordered a couple of times from this company. The clothes are cute but the sizes are not consistent. Some mediums are too small and some smalls are too large. The biggest complaint I have is regarding returns. I have been trying to return an item and exchange another item for 2 weeks now. It's not a simple return process; several emails in and they are not responsive. I think I may be stuck with the items.
I've ordered a couple of times from this company. The clothes are cute but the sizes are not consistent. Some mediums are too small and some smalls are too large. The biggest complaint I have is regarding returns. I have been trying to return an item and exchange another item for 2 weeks now. It's not a simple return process; several emails in and they are not responsive. I think I may be stuck with the items.
This organization is horrible. Ordered two pair of jeans and have not received them. Their tracking says they were delivered on 2/10/2026. However, the tracking number they provide does not work on USPS and DHL websites. Customer sevice has been useless.
I received an order of four pants - two of which do not fit properly. After googling how to facilitate a return (as it is unclear on their site) - I sent emails to multiple email addresses found via googling - all of which bounced. I again sent emailes on 11.24.25 and again on 12.2.25 all of which bounced. On 11.25 I called a phone number I located - the voice sounded like an AI bot and it said I would be contacted within 24 hours. I was not. I called that number again on 12.2.25 and received the same AI bot voice and same assurance I would be contacted within 24 hours. I also called the #888 customer care phone number which says that line is not monitored. This company has been completely non responsive and has a short return window which is completely unprofessional. Hoping to warn others before they spend money with this unreputable company.
I placed an order with Flamingals using their app after applying valid discounts and promotions they offered. My order (51 items) was processed and confirmed, and I paid $5.99 for shipping. A short time later, Flamingals canceled the order without my request and sent a link to reorder—but with the most valuable item removed and a new transaction ID.Since then, I’ve reached out multiple times asking them to honor the original confirmed transaction or offer a fair substitute. Instead, I’ve received only generic replies offering a 15% discount code, which does not address the issue. They have ignored all other concerns.This feels deceptive—like a bait-and-switch—and completely unprofessional. I’ve filed complaints with the BBB and FTC and will continue warning others until this is resolved.
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