flexi-agent.co.uk

4.4
4.4 Based on 160 reviews

The flexible solution to your home moving needs...

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Average Rating

4.4

/
5

160 Reviews

5 Star
84%
4 Star
1%
3 Star
1%
2 Star
0%
1 Star
13%

All Reviews

Filter Reviews

Review Time

Izzi Lennon
Misleading Marketing and Unprofessional Conduct

As a buyer for a property marketed by Flexi Agent, my experience has been extremely disappointing. The property was advertised as “fully refurbished” and “move-in ready”, yet an independent survey revealed multiple urgent and structural issues requiring immediate attention before completion.When I raised these concerns, the branch manager responded with a false and inappropriate claim that I had previously expressed interest in the property and commissioned works — which is completely untrue. Rather than acknowledging the misleading description, the response was defensive and dismissive with a thinly veiled threat that the sellers could seek to recoup costs for the imaginary works I commissioned before the property was on the market with Flexi Agent. Buyers should be cautious — the marketing was not accurate, and the handling of my complaint was deeply unprofessional. I have since referred the matter to the Property Ombudsman for review.

1
Date of experience: Oct 14, 2025
Suzan
Mariyah from the Formby branch was most…

Mariyah from the Formby branch was most helpful and regularly sent us new properties as they came on the market and kept in touch- most impressed thank you

5
Date of experience: Oct 01, 2025
Jean Carter
Excellent

Jack and Andrea - Flawless experience, extremely professional and efficient.I would Highly recommend

5
Date of experience: May 06, 2025
Michele W.
Julie Kirwin

Julie Kirwin sales negotiator is absolutely fantastic, works hard for client, listens, cares and goes over and above any other estate agent I have had the pleasure to meet, she is ahead of her game and has helped no end in the process of selling my property, nothing is too much trouble for her and I can not thank her enough for understanding and supporting me through the process.

5
Date of experience: Feb 04, 2025
Ursula Turner
10 out of 10 for Flexi Agent

Flexi agent sold our house for us and we couldn’t recommend them highly enough. As well as being extremely competitive they were professional and most importantly pleasant and amicable to deal with. Nothing was too much trouble and I would highly recommend them.

5
Date of experience: Jan 24, 2025
Sold our house with Flexi

Sold our house with Flexi , Great service , staff in the office very pro-active and kept me informed every step Thanks guys -)

5
Date of experience: Dec 10, 2024
MB55
Flexi did a great job

Flexi did a great job selling my property, would definitely recommend

5
Date of experience: Dec 09, 2024
Great experience dealing with Flexi…

Great experience dealing with Flexi Agent, they sold my house and the process was totally smooth from start to finish. They kept me informed throughout the journey and got me over asking price! Would highly advise anyone to use them if looking to buy or sell. Best agent around!! Thanks guys!

5
Date of experience: Dec 09, 2024
mrbmxlol11
Great friendly service highly recommend…

Great friendly service highly recommend 👌

5
Date of experience: Dec 07, 2024
Amber Foster
Really impressed

We have used Flexi Agent in both the rental market and whilst searching for our new home. We have been impressed with the professional communication, helpful staff and the overall level of service we have received. Nothing has been too much trouble and we’ve been made to feel they are genuinely interested in helping us find our perfect home. Highly recommend.

5
Date of experience: Dec 07, 2024

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