Review Time
ABSOLUTELY AVOID: A Complete Failure of Service and Functionality (1/5 Stars)
If I could give zero stars, I would. This company is clearly not in the business of providing any actual service to its paying customers; they are simply in the business of collecting fees.
The entire experience is abysmal, starting with their dodgy and glitch-ridden mobile app. The UI glitches constantly, leading directly to frustrating user experiences and, worse, overcharging. When you inevitably try to resolve these issues, you will find that the company actively refuses to provide any refunds or credits.
The customer service team is, frankly, the worst I have ever encountered. They are incredibly rude, completely incompetent, and desperately require fundamental training in basic conflict resolution and product knowledge. The Customer Experience (CX) is genuinely non-existent. Save yourself the headache and your money and look elsewhere!!
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