Review Time
I sincerely appreciate the team's prompt response and service. I had a question regarding whether the gap in the steering wheel is typical, and they were incredibly helpful. Thank you for maintaining excellent communication with customers! 🥂🛴👍🙏🙏
I’m happy to share that my issue has been resolved! It took some time for them to understand the gravity of the situation. Thank you very much! I’m looking forward to receiving the replacement part to restore my scooter! Thanks again; you truly excel in your work!
I'm pleased to report that a solution was found for my issue! It took a little while for them to understand the seriousness of the situation. Thank you so much! This is really important, and I'm thrilled with the outcome! I can't wait for the replacement part to arrive and get my scooter back to normal! Thanks again; you truly excel in what you do!
Hello, I've read many negative reviews, but my experience with the customer service team has been consistently positive. They've responded to my inquiries and resolved issues quickly and professionally. I had a delivery issue once and a defective charger issue another time. For those who claim they don’t get responses, please remember to consider the time zone differences when reaching out. I wholeheartedly recommend their products and commend their professionalism!
I placed an order days ago and have received no responses. I simply want to know if my order will arrive. The phone line is unresponsive, and there’s been no reply to my emails. This is unacceptable! If someone I know faced this, I would definitely suspect a scam!
This company is amazing, especially their customer service, which is becoming rare these days. I am in a tough situation where an electric scooter is essential for my commute. I accidentally missed adding a free gift set during my purchase. Despite being out of the promotion, the support team sent it to me anyway due to my circumstances. Their quick response and generosity mean so much to me. I haven’t received my scooter yet, but I will update my review once I do. Based on what I've read, it seems to be a high-quality product. If I could, I would rate them 6 out of 5 stars!
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Welcome to Kukirin-scooter.com, your authorized dealer for genuine Kukirin electric scooters. Please note we are an independent retailer, not the brand manufacturer.
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