Review Time
ZERO STARS. I was quoted and had agreed on enclosed transport with multiple verbal assurances for a next day pick-up. The next day the price tripled to $3600 for enclosed transport and pick up was in 5-6 business days. Only open transport was available for this day at higher than the original closed transport price and with 1/4th of the promised insurance coverage. I agreed to avoid losing part of my deposit and with Jennifer guarantying same day pick up (she assured multiple times of this). No driver showed up, a call from a manager as requested was not received.
To add insult and calling to question the security of the company's communication/dispatch system, a random tow truck showed up to pick up my vehicle with hopes of stealing it (or did Pride Car Shipping send the tow truck themselves ?????)
Jessica Miller helped me with pride car shipping. She did an excellent job to help facilitate getting my car from Connecticut to Colorado Springs. even when the truck carrying my car had truck problems, I was able to call her day and night and she would contact the dispatcher and keep me aware of where my car was.
I booked with Jennifer. She seemed very nice. I had all the paperwork on Tuesday. The automated texts were good, but every day was the same. "We're assigning a carrier." Then on Friday, she informed me it was going to cost more money. It went from 750 to 1200, which is what a lot of people complained about in their reviews. So, trust the reviews.
I had some initial reservations about shipping my son’s car across the country, but my experience with the service was fantastic. The representative provided reassurance that I was in capable hands, and the delivery process was seamless. I truly appreciate the support for alleviating my worries. The assigned delivery driver was excellent too.
I recently had a vehicle transported from Michigan to Texas, and the entire process was seamless. The representatives were exceptional communicators, transforming a stressful situation into an easy experience. I would certainly choose their services again. Best regards, Timothy J Beltramo
We collaborated with a representative from the company and were thoroughly impressed with the service. Each time we reached out, they responded promptly and supplied all the information we required. I look forward to working with them again in the future and highly recommend their services.
I received outstanding help with shipping a vehicle from Florida to Michigan. The representative did a fantastic job, making the process very smooth for me. They secured a great price and ensured the vehicle arrived within my required timeframe.
I encountered a very frustrating situation with a car shipping service. I was quoted $700 "all-in" two weeks ago, which made me think that was the total cost for transporting my vehicle. However, today I was informed it would actually be $1150 — just four days after my car was meant to be picked up. Not only are they behind schedule, but the price has also surged by 64%. I expect transparency regarding costs and timelines from a transportation service. I strongly advise against using this service.
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Our Pride Team has successfully been in the transportation industry for more than five years while working in different broker companies on the market. We took their strongest sides into consideration, worked on the weakest ones and turned them into our advantages.
So we are proud to say that we are ready to provide you with the best service out there!
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