Review Time
I had an issue with my deliveries and account access, and the representative France was incredibly helpful throughout. She responded promptly, explained the process clearly, and made sure my meals were corrected and updated without any extra hassle. Her support made the process smooth and stress-free — I appreciate her assistance.
I encountered a problem with one of my deliveries, as the box was damaged and some food inside was affected. The support team reached out to me right away and handled the situation quickly. I couldn't ask for better service.
Meals arrived on schedule as expected. They were fresh and well-packaged. The representative in customer service provided excellent information about the program. I am excited to try the meals and will provide an update after sampling them.
Completely unacceptable. A total financial loss. The service I experienced is undoubtedly the worst meal delivery option I've ever encountered. The meals were nearly unpalatable — tasteless, soggy, overcooked, and somehow still cold in the center. The textures were so unpleasant that I couldn't finish any dish. I wouldn't serve this to guests, and I wouldn't even consider giving it to a pet.
To make matters worse, the marketing is misleading. Don't be deceived by the overly positive, likely sponsored reviews and influencer endorsements. What arrives at your home looks nothing like what's advertised. The quality is far from “fresh,” the flavors are absent, and the portion sizes do not justify the cost whatsoever.
Every meal seemed like it had been prepared weeks prior, reheated, and packaged with no attention to detail. If this is what they deem “professional,” it's quite embarrassing. I regret believing the reviews and wasting my money.
Avoid the disappointment. There are much better meal prep options available — this one is simply unacceptable.
Will be filing a BBB complaint. While the meals are ok, the customer service is absolutely horrendous and even after cancellations will continue to have credit card billed. The website is not user friendly at all and customer service is much worse than the website.
I'm a new customer and am very impressed so far. My meals arrived yesterday, and the first two were excellent! Tons of flavor, and just enough to be filling. I can't wait to sample the rest of the meals waiting in my refrigerator! The two that I tried today were the Brisket and the Cowboy Steak and Eggs. Yum! So easy to heat and eat. Perfect for those who have insanely busy schedules or just plain hate to prepare meals (me on both counts).
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FlexPro Meals is a Top Rated Meal Delivery Service. We prepare healthy, fresh, gourmet meals & deliver weekly across the United States.
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