flightsimcontrols.com

3.7
3.7 Based on 17 reviews

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Average Rating

3.7

/
5

17 Reviews

5 Star
59%
4 Star
6%
3 Star
6%
2 Star
0%
1 Star
29%

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Alberta
Excellent product and service

I initially ordered two joysticks but mixed up the order. I contacted support, who couldn’t change it but offered a refund. Within 10 minutes, I had my money back and reordered the correct items. After a two-month wait due to back orders, my package arrived, and I followed tutorials for setup. I’ve been using them for two weeks and absolutely love them. Despite some initial confusion regarding back orders, the support team was fantastic with quick and helpful responses. Overall, I had a great experience with this company.

5
Date of experience: Jun 19, 2024
SnipForTheLose98
Good products with minor setup challenges

I placed my order on a Friday evening, and it was shipped out by Monday with tracking information. The products arrived well-packaged and defect-free. A couple of things to note for future buyers: the connection options for modules are specific, and the holder can be a bit light if you want to move the throttle comfortably. The tutorials are mostly video-based, but sometimes links lead to the general channel instead of specific videos, which can be confusing. Overall, I’d say the products and service are good, but some assembly and thought are required, although this shouldn't deter most buyers.

5
Date of experience: Dec 04, 2023
Alan Cook
Amazing Support!

I was having issues ordering a pair of VKB Gladitors from FlightSimControls and raised a support ticket. I had a response within an hour and the person who answered the support ticket assisted me via Skype.A breath of fresh air in terms of customer service. Thank you Valer!

5
Date of experience: Apr 17, 2023
Great service, outstanding product

I bought a pair of VKB Gladiator NXT EVO.Great product and equally great home page. Supplied instructions are good and setup super easy. It took me about 10-15 minutes to set up the controls for calibration and initial testing. I just love the combined calibration and test SW!Was a bit put off by every review stating long delivery times but decided to try anyway due to price and features. I placed my order in a Saturday and got it the following Tuesday. So in my case, it seems that the issues have been solved.If you live in Oslo, make sure to select Post NL or DHL.-- 8 month update --I have used the VKB gladiators for over 8 months now. For my use they have been great! I really love the grip feels and the interchangeable buttons are just 'chefs kiss'.My one gripe is that the feedback on the center position is a bit big.Still just as impressed as when I bought them.

5
Date of experience: Oct 25, 2022
Angus P.
Good support and good product!

I ordered a Gladiator EVO and needed it to come at a specific time, since i wasnt home. They didnt really send it at the requested time, but when i wrote back again it didnt take them long to ship it. The stick was really great, good quality, easy enough to use and great packaging. I ended up returning it since it wasnt really me, as much as i hoped it were. Again they didnt pay me back until i wrote again and it only took a couple of hours, like last message. TL;DR: Great product, great support. Just send another message if you have a problem because they, atleast for me, didnt do it themselves without a knudge.Would buy from them again, if i get reinterested in flight sims!

5
Date of experience: Aug 12, 2022
Robin Brown
Great products and service at VKB

Just brought a Flight Rudder for DCS. Great service and a sturdy product. I can highly reccomend this company. Absolutely not the last time I will do business with VKB for sure.

5
Date of experience: Nov 08, 2021
Carlie Adams
Excellent

Excellent service, you need to do a direct IBAN transfer with your order number, its weird but apparently its because they are a small company and they deal with a lot of heavy load on their servers. I received my joystick accordingly to the delivery date, and helped me through a sftware problem after that. 5/5

5
Date of experience: Feb 23, 2021

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